Sales Operations Specialist - LATAM

WeTravel, Inc.

Job Overview

Location

LATAM - remote

Job Type

Full-time

Full Job Description

📋 Description

• Manage lead assignment logic and workflows within HubSpot to ensure timely and accurate distribution of leads across Sales, Account Management, and Customer Success teams.
• Maintain and improve CRM hygiene by auditing, cleaning, and standardizing data across all commercial teams to ensure pipeline visibility and reporting accuracy.
• Build, update, and maintain dashboards and reporting structures for Sales, Lead Generation, Customer Experience, and Leadership to drive data-informed decision-making.
• Identify operational inefficiencies in commercial workflows and propose, test, and implement scalable process improvements to enhance team productivity.
• Collaborate closely with Sales Operations Partner, Marketing Ops, and CX Ops teams on cross-functional initiatives that span lead-to-cash processes.
• Support adoption of new tools, systems, and processes through clear documentation, training materials, and enablement resources for commercial teams.
• Execute small-scale RevOps projects to strengthen the commercial operations infrastructure, including automation and workflow optimization.
• Partner with commercial teams to align on KPIs, reporting needs, and data standards, ensuring consistency in how performance is tracked and communicated.
• Utilize HubSpot, Excel, Google Sheets, automation platforms, and AI tools to streamline repetitive tasks and enhance accuracy in data management and reporting.
• Proactively anticipate operational needs and iterate on systems to accommodate rapid growth in a high-velocity SaaS environment.
• Ensure seamless handoffs between Lead Generation, Sales, and Customer Experience by refining transition protocols and improving communication workflows.
• Document all operational procedures, changes, and best practices to create a scalable knowledge base accessible to the broader Commercial Operations team.
• Act as a key point of contact for commercial teams regarding CRM usage, data integrity, and reporting requests, providing timely support and guidance.
• Contribute to the design and implementation of lead scoring models and automation rules that improve sales efficiency and forecasting accuracy.
• Work remotely within LATAM while maintaining full alignment with U.S.-based Commercial Operations leadership through clear, structured communication.
• Participate in the 2-week cross-functional onboarding program to rapidly integrate into team workflows, tools, and cultural norms.
• Support the adoption of AI tools like ChatGPT and Claude to accelerate data analysis, report generation, and process documentation without compromising accuracy.
• Drive a culture of iterative improvement by regularly soliciting feedback from commercial teams and refining processes based on real-world usage.
• Ensure all operational activities comply with data governance standards and support compliance requirements across international markets.
• Contribute to annual planning by analyzing operational metrics and providing insights that inform resource allocation and process investments.

🎯 Requirements

• 2–4 years of experience in Sales Operations, Revenue Operations, or a similar role
• Fluent in English and Spanish, both written and verbal
• Confidence working with CRM platforms, with HubSpot strongly preferred
• Experience managing lead flows, improving pipeline visibility, and maintaining data accuracy
• Analytical mindset with ability to solve problems using structure, logic, and precision
• Strong cross-functional collaboration skills across Sales, Marketing, and Customer Success

🏖️ Benefits

• Full-time fixed term contract as an international contractor with monthly USD payments
• Unlimited paid time off through the “Time to Recharge” policy
• Annual 2–4 week visit to Amsterdam HQ, staying in WeTravel apartments
• Extensive paid family leave
• Three paid volunteer days per year
• Cutting-edge equipment and tools provided for remote work

Skills & Technologies

REST

Remote

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

WeTravel, Inc.

Visit Website

About WeTravel, Inc.

WeTravel is a San-Francisco-based fintech-travel platform that provides payment, booking and itinerary management tools for group travel organizers and tour operators. Its SaaS solution enables travel companies to collect funds, manage client documents, create custom booking pages and automate supplier payouts while offering travelers multi-currency payment options. Founded in 2016, the company focuses on small to mid-size travel businesses worldwide, integrating banking, payment processing and customer management into one dashboard.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.