Job Overview
Location
Metro Manila, Philippines
Job Type
Full-time
Category
Operations
Date Posted
May 6, 2026
Full Job Description
đź“‹ Description
- • The Sales & Order Management Coordinator manages end-to-end coordination of customer orders across multiple sales channels, ensuring accuracy, timeliness, and high service standards as the primary point of contact from order confirmation to delivery.
- • Day-to-day responsibilities include processing 10–20 daily orders into ERP systems from various sales channels, liaising with courier partners for dispatch and tracking, providing customers with regular order updates, maintaining customer and product master data, supporting data flow between websites, ERP, and logistics, performing data enrichment like freight dimensions, coordinating internally with sales, operations, and warehouse teams, conducting follow-ups for timely delivery, assisting with basic marketing administration tasks such as email campaigns, supporting administrative improvements in the order-to-delivery workflow, and handling email and occasional phone communication professionally.
- • TwoConnect LLC connects skilled Filipino professionals with global companies in Australia, New Zealand, the US, UK, and Europe, offering remote work opportunities with a focus on career development, inclusive culture, and employee growth through structured programs and dedicated management support.
- • In this role, the individual can develop expertise in e-commerce order management, ERP systems, logistics coordination, and cross-functional collaboration, while gaining experience in process improvement, customer service excellence, and international business operations, paving the way for advancement in supply chain, operations, or customer success roles.
🎯 Requirements
- • Bachelor’s degree in Business, Commerce, Supply Chain, Marketing, or a related field is preferred.
- • 2–4+ years’ experience in a Sales Coordinator, Customer Service, or Order Management role within a product-based or e-commerce environment.
- • Proven experience managing high-volume order processing (10+ orders per day) with strong attention to detail.
- • Experience working with ERP systems such as MYOB, NetSuite, or similar for order entry and data management.
- • Exposure to e-commerce platforms like Shopify or Neto, especially in partially integrated environments.
- • Strong understanding of logistics coordination, including working with couriers and managing delivery workflows.
🏖️ Benefits
- • Work from home arrangement
- • Monday to Friday, 7:00 AM – 4:00 PM PHT (with adjustments for daylight saving time)
- • HMO coverage with 2 free dependents and medical reimbursements
- • Government-mandated benefits
- • Work from home allowances
- • Opportunities to work with leading companies in Australia and beyond
- • Training programs for career development
- • Engaging company outings, team activities, and wellness sessions
- • Supportive, inclusive culture
- • Dedicated managers focused on employee growth and success
Skills & Technologies
About TwoConnect LLC
TwoConnect is a technology consulting firm specializing in integration solutions. They focus on helping businesses connect disparate systems, applications, and data sources to improve efficiency and streamline operations. Their expertise lies in areas such as API management, cloud integration, data transformation, and modernizing legacy systems. TwoConnect serves a diverse range of industries, enabling them to achieve digital transformation goals by creating seamless workflows and unlocking the full potential of their technology investments. They partner with clients to design, build, and manage robust integration architectures.
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