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Salesforce Business Analyst

Job Overview

Location

US - Remote (Any location)

Job Type

Full-time

Category

Data & Analytics

Date Posted

May 15, 2026

Full Job Description

đź“‹ Description

  • • Engage directly with customer stakeholders to understand their desired business outcomes and define measurable success criteria for Salesforce implementations.
  • • Articulate the business value and strategic advantages of recommended Salesforce solutions to non-technical stakeholders.
  • • Lead discovery and requirements refinement sessions to uncover detailed business, functional, and technological needs across client organizations.
  • • Synthesize gathered requirements into clear, actionable user stories and comprehensive solution design documentation.
  • • Conduct fit-gap analyses comparing existing Salesforce functionality against client requirements to identify customization needs.
  • • Design and develop innovative Salesforce solutions using declarative configuration, including Lightning Flow Builder, dynamic forms, advanced formulas, and validation rules.
  • • Build and refine complex Salesforce data models to support evolving business processes and integration needs.
  • • Configure and implement external system integrations with Salesforce using low-code and declarative methods.
  • • Automate business processes within Salesforce through workflow automation and process reengineering techniques.
  • • Draft detailed custom development specifications and coordinate delivery and testing with internal development teams.
  • • Iterate on Salesforce solutions using an adaptive-agile methodology in close collaboration with the client’s Product Owner.
  • • Develop and deliver end-user training curricula to ensure successful adoption of implemented Salesforce solutions.
  • • Collaborate with Guidehouse Project Managers to align project scope, budget, and timeline with client expectations and contractual obligations.
  • • Contribute to the creation of industry-specific accelerators and thought leadership white papers to advance Guidehouse’s market position.
  • • Manage end-to-end data migration projects to and from Salesforce, ensuring data integrity and process continuity.
  • • Apply understanding of B2B, B2C, and hybrid business models to tailor Salesforce solutions to client industry context.
  • • Maintain excellent written and verbal communication throughout all phases of client engagements.
  • • Demonstrate strong teamwork and collaboration skills across cross-functional teams and client organizations.
  • • Apply Agile or Hybrid-Agile methodologies to manage requirements, sprints, and delivery cycles effectively.

🎯 Requirements

  • • BA/BS degree
  • • Minimum of four (4) years of professional experience
  • • Minimum of one (1) current Salesforce certification (Admin, App Builder, or Sales/Service/Community Cloud)
  • • US Citizenship is contractually required
  • • Must be able to obtain and maintain a Federal or DoD SECRET security clearance
  • • Hands-on experience with Salesforce Lightning Flow Builder and low-code Lightning Experience app development

🏖️ Benefits

  • • Medical, Rx, Dental & Vision Insurance
  • • Personal and Family Sick Time & Company Paid Holidays
  • • Position may be eligible for a discretionary variable incentive bonus
  • • Parental Leave and Adoption Assistance
  • • 401(k) Retirement Plan
  • • Tuition Reimbursement, Personal Development & Learning Opportunities

Skills & Technologies

Remote
Degree Required

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Guidehouse Inc.
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About Guidehouse Inc.

Guidehouse Inc. is a global consulting and managed services provider formed in 2018 from the public sector practice of PwC. The company advises public and commercial clients on strategy, technology, risk management, and operations, focusing on energy, financial services, health, defense, and cybersecurity. With 18,000 professionals in over 60 offices worldwide, it delivers implementation support, managed services, and digital solutions to federal agencies, utilities, and Fortune 500 organizations. Guidehouse is majority-owned by Veritas Capital and partners with governments and businesses to address complex regulatory, operational, and innovation challenges.

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