Scaled Success Program Manager

CodeRabbit, Inc.

Job Overview

Location

San Francisco

Job Type

Full-time

Full Job Description

📋 Description

• As a Scaled Success Program Manager at CodeRabbit, you will partner with engineering leaders and developers to help them fully realize the power of our AI-assisted code review and developer productivity platform, acting as both a strategic advisor and technical advocate to ensure measurable improvements in velocity, code quality, and developer experience.
• You will create, launch, and optimize customer programs such as email nurturing campaigns, in-app guides, and webinar programs that drive product value and success at scale, while delivering engaging enablement sessions, workshops, and scaled success programs to ensure ongoing customer value realization.
• CodeRabbit is an innovative research and development company focused on building extraordinarily productive human-machine collaboration systems, with a primary goal of creating the next generation of Gen AI-driven code reviewers that significantly outperform individual engineers through symbiotic human-algorithm partnerships.
• In this role, you will learn to translate platform analytics into strategic recommendations, understand engineering goals and KPIs for scaled customers, and drive adoption through digital transformation initiatives while collaborating across GTM, Product, and Engineering teams to inform company priorities with the voice of the scaled customer.

🎯 Requirements

• 5+ years in Customer Success, Developer Relations, or Technical Account Management within a SaaS or developer tools company
• Strong technical foundation — comfortable discussing CI/CD pipelines, version control (GitHub, GitLab), and software engineering metrics
• Familiarity with AI tools and their application in modern software engineering workflows
• Excellent communication and relationship-building skills; able to speak fluently to both engineers and executives
• Data-driven mindset — capable of turning platform analytics into strategic recommendations

🏖️ Benefits

• Work on cutting-edge technology with real-world impact
• Collaborative and innovative environment
• Competitive salary, equity, and benefits
• Professional development opportunities

Skills & Technologies

GitLab

GitHub

Onsite

$125k-250k

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CodeRabbit, Inc.

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About CodeRabbit, Inc.

CodeRabbit provides an AI-powered code review platform that integrates with GitHub and GitLab. It automatically analyzes pull requests, identifies bugs, enforces style rules, and suggests improvements in real time. The service supports multiple languages and frameworks, offers customizable policies, and maintains a privacy-focused architecture to keep proprietary code secure.

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