Senior AI Engineer

📋 Description

• • Senior AI Engineer at UJET Inc. to build next-generation AI products across Spiral and AXO platforms, turning cutting-edge model capabilities into real-world product experiences that drive automation and efficiency in customer experience.
• • Day-to-day responsibilities include building and owning product/platform capabilities, designing AI-powered workflows and backend services, developing high-performance APIs in Python and TypeScript, shipping user-facing features, architecting data pipelines for conversational insights, partnering cross-functionally, owning AWS/GCP infrastructure, improving system quality through monitoring and evaluation, and mentoring teammates on distributed AI systems.
• • UJET leads AI-powered contact center innovation with a cloud-native, CRM-first platform that redefines customer experience through multimodal AI, mobile-first design, and secure, scalable solutions that prioritize data insights without storing PII, serving businesses seeking elevated customer interactions and actionable insights.
• • The role offers deep practical AI engineering growth: mastering LLM integration, building reliable AI systems at scale, improving evals and reliability, working across the stack from Python backend to TypeScript frontend, and gaining ownership of infrastructure and product impact in ambiguous, high-impact environments.