Job Overview
Location
Remote
Job Type
Full-time
Category
Data & Analytics
Date Posted
April 3, 2026
Full Job Description
đź“‹ Description
- • The Senior Analyst, Member Care Workforce Planning & Analytics role is critical to Centivo’s mission of delivering affordable, high-quality healthcare by transforming complex healthcare data into actionable insights that improve health outcomes and reduce costs for employers and members.
- • This position ensures data-driven decision-making across the organization by owning the full lifecycle of reporting and analytics—from requirements gathering to deployment and maintenance—directly supporting workforce planning and member care optimization.
- • Day to day, the analyst will partner with business stakeholders and subject matter experts to gather, document, and validate requirements, translating them into technical specifications, KPIs, and user outcomes.
- • They will design end-to-end analytics solutions, including scalable data models, metric definitions, and intuitive dashboard layouts that effectively visualize trends and support strategic planning.
- • Development responsibilities include building reports, dashboards, and analytical datasets using optimized SQL and approved BI tools (e.g., Tableau, Power BI), ensuring data lineage and calculation logic are accurate and consistent.
- • The role involves rigorous testing through data validation and user acceptance testing (UAT) to verify metric accuracy, source-to-target integrity, and dashboard functionality prior to release.
- • They will manage the release process for new analytics assets, coordinating stakeholder communication, access controls, training, and timely delivery.
- • Ongoing maintenance includes monitoring reporting assets, troubleshooting issues, conducting root cause analysis, and implementing technology or process fixes to ensure reliability and performance.
- • The analyst will continuously enhance existing capabilities by incorporating stakeholder feedback, evolving business needs, and new data sources to expand analytical value.
- • They will provide training and documentation to empower end users to self-serve and interpret reports effectively.
- • Ad-hoc analysis is a key function, delivering rapid queries and insights to address urgent business needs.
- • Trend analysis and re-forecasting are performed regularly to inform staffing plans and adjust strategies to meet service level goals.
- • Process optimization efforts focus on identifying inefficiencies through data and root cause analysis, recommending changes that improve SLAs and reduce manual effort via automation.
- • Participation in special projects and transformation initiatives is expected, contributing to Centivo’s innovation in healthcare delivery.
- • The analyst will work within a mission-driven team committed to resilience, positivity, and uncommon innovation in healthcare, operating in a fast-paced, collaborative environment.
- • In this role, the individual will deepen expertise in healthcare data analytics, strengthen leadership in cross-functional collaboration, and gain experience influencing operational and strategic decisions through data—positioning them for growth in healthcare BI and workforce analytics leadership.
🎯 Requirements
- • Bachelor’s degree in Information Systems, Data Analytics, or a related field
- • 5+ years of experience developing healthcare reporting and analytics using advanced SQL, BI tools (Tableau, Power BI), advanced Excel (Power Query, Power Pivot, Excel Data Model), large datasets, and cloud infrastructure
- • Strong understanding of healthcare data, including claims, clinical, and operational data
- • Proven experience managing the full lifecycle of reporting and analytics development, from requirements gathering through long-term maintenance
- • Expert-level troubleshooting skills with a focus on root cause identification and process improvement
- • Mature expertise in Jira, Confluence, project planning, Microsoft Office, and related productivity tools
- • Demonstrated ability to work independently, problem-solve, and make decisions in a fast-paced environment while managing multiple issues and production deadlines
- • Proficiency in using AI tools to improve productivity while maintaining appropriate guardrails
- • Excellent verbal and written communication skills, including the ability to clearly convey complex technical information
- • Preferred: Proficiency in Python programming to support automation and advanced analytics capabilities
🏖️ Benefits
- • Opportunity to work remotely (for candidates outside commuting distance of Buffalo office)
- • Hybrid or in-person options available for candidates near Buffalo, NY office
- • Mission-driven work focused on making healthcare affordable and accessible for underserved populations
- • Supportive, resilient, and positive company culture that values recognition, feedback, and team energy
- • Exposure to innovative healthcare models (ACO-based) and collaboration with leading healthcare and technology investors
- • Professional growth through ownership of end-to-end analytics projects and involvement in special initiatives
- • Access to modern BI tools, cloud infrastructure, and AI-enabled productivity enhancements
- • Collaboration with cross-functional stakeholders including business leaders, clinical experts, and operations teams
- • Continuous learning through evolving data sources, stakeholder feedback, and process improvement projects
- • Contribution to measurable outcomes in healthcare cost reduction and improved member health
Skills & Technologies
Python
Go
Senior
Remote
Degree Required
About Centivo Inc.
Centivo is a health plan administrator that partners with self-insured employers to provide affordable healthcare benefits. It builds custom networks of high-value primary care providers and specialists, emphasizing coordinated care, transparent pricing, and payment innovations like prospective bundled payments. The platform offers members digital tools for provider search, cost estimates, and care navigation, while giving employers predictable costs and data analytics to improve population health outcomes.
Get more remote jobs like this
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
