Senior Business Analyst

NICE Ltd.

Job Overview

Location

India - Pune

Job Type

Full-time

Full Job Description

📋 Description

• Collaborate with clients, R&D teams, solution architects, project managers, and product management to deliver SURVEIL-X solutions for capital markets compliance and trade surveillance.
• Engage directly with clients to resolve functional and technical queries, configure system settings, and support end-to-end User Acceptance Testing (UAT).
• Translate client-specific compliance requirements into actionable product enhancements aligned with SURVEIL-X’s established product framework.
• Drive cross-functional alignment between R&D, Professional Services, and Customer Support to ensure consistent, high-quality solution delivery and client outcomes.
• Travel to client sites or coordinate across global time zones to support critical project milestones and delivery deadlines.
• Build deep domain expertise in capital markets regulations including MiFID II, MAR, and Dodd-Frank, and how they map to NICE Actimize SURVEIL-X capabilities.
• Analyze client data ingestion requirements, trade data flows, and system integration needs to define precise implementation specifications.
• Deliver clear, compelling product demonstrations and client-facing presentations that articulate SURVEIL-X functionality and business value.
• Manage multiple concurrent deliverables while maintaining focus on both business objectives and technical constraints.
• Author high-quality business documentation including Business Requirements Documents (BRDs), Functional Specification Documents (FSDs), use cases, test scenarios, and traceability matrices.
• Utilize SQL to query and analyze trade, order, and market data from relational databases; ensure accuracy in financial data mapping across structured and semi-structured formats.
• Apply hands-on experience with data transformation and integration pipelines in financial services environments.
• Work within Agile and hybrid delivery methodologies in enterprise software settings to ensure timely and iterative project execution.
• Utilize collaboration tools including MS Teams, JIRA, Aha!, Excel, and Visio for project tracking, documentation, and stakeholder communication.
• Perform Linux/Unix command-line operations and conduct log analysis using standard file editing tools to support troubleshooting and system validation.
• Partner with junior team members through peer reviews, knowledge-sharing sessions, and mentorship to strengthen team capability and consistency.
• Rapidly adapt to evolving regulatory landscapes and technological advancements in financial crime prevention and trade surveillance.
• Demonstrate strong analytical and modeling skills to interpret complex client needs and translate them into technical solutions.
• Maintain strict attention to detail and perform effectively under pressure in fast-paced, high-stakes delivery environments.
• Foster a collaborative team culture by actively sharing knowledge, supporting peers, and contributing to collective problem-solving.

🎯 Requirements

• 4–8 years of experience as a Business Analyst in Financial Services, Capital Markets, or Investment Banking
• BE/B.Tech degree or equivalent
• Strong verbal and written English communication skills
• Mandatory domain experience in Financial Services, Capital Markets, or Investment Banking
• Proficiency in SQL and relational databases (MS-SQL, MySQL, Oracle, etc.)
• Hands-on experience with Linux/Unix command-line operations and shell scripting

🏖️ Benefits

• NiCE-FLEX hybrid work model: 2 days in the office, 3 days remote per week
• Opportunity to work with global teams and market-leading financial crime prevention technology
• Exposure to cutting-edge compliance technologies including SURVEIL-X, AML, and Fraud Detection platforms
• Internal career growth opportunities across roles, domains, and geographies

Skills & Technologies

MySQL

AWS

Linux

Senior

Remote

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NICE Ltd.

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About NICE Ltd.

NICE Ltd. is an Israeli-headquartered global enterprise software company that provides cloud platforms for customer engagement, workforce optimization, financial crime and compliance, and advanced analytics. Founded in 1986, it serves contact centers, financial institutions, and public safety organizations with solutions for recording, analytics, robotic process automation, and AI-driven insights. The company operates worldwide, with major offices in the United States, Europe, and Asia-Pacific, supporting clients in improving operational efficiency, customer experience, and regulatory compliance through data-driven decision-making.

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