Job Overview
Location
Remote, USA
Job Type
Full-time
Category
Operations
Date Posted
April 18, 2026
Full Job Description
đź“‹ Description
- • Act as the liaison between Treasury Management/Merchant Consultant and Operations to service the maintenance needs of existing and prospective customers with a primary focus on Commercial Banking and complex setups.
- • Prepare Treasury Management/Merchant Work Orders using the Treasury Management Implementation Automation system (TMIA) and Technical Assistance Requests; monitor and track implementation to avoid stalled or inactive implementations.
- • Prepare and review TM/Merchant agreements; under TM/Merchant Consultant direction, prepare, distribute, and collect customer legal agreements for clients’ signatures and validate them for accuracy including signature verification.
- • Coordinate and submit exception pricing for Commercial Banking and complex setups; coordinate RM and Sales activities for required Tier II guidance lines for TM/Merchant products through CLAS and Business Banking Loan Processing Center (LPC) approval.
- • Ability to work with a high level of independence under general supervision; independently research and resolve issues regarding implementation and escalate issues as appropriate.
- • Keep abreast of product lines, internal policies and procedures, and external regulations that may impact assigned area.
- • Join M&T Bank, a committed employer offering fair, competitive, and market-informed pay with a national hourly range of $26.00 - $43.34 USD based on knowledge, skills, and experience.
🎯 Requirements
- • Associates Degree
- • 3 years of Treasury Management/Merchant customer service or onboarding experience
- • Ability to work independently with a high level of initiative under general supervision
- • Experience preparing and reviewing legal agreements, including signature verification and submission for processing
- • Familiarity with Treasury Management Implementation Automation (TMIA) system and Technical Assistance Requests
- • Knowledge of Commercial Banking products, exception pricing, and Tier II guidance lines through CLAS and LPC approval processes
🏖️ Benefits
- • Competitive hourly pay range of $26.00 - $43.34 USD, market-informed and based on individual qualifications
- • Opportunity to work remotely within the USA with flexibility in location
- • Role at M&T Bank, a financially stable institution committed to fair and equitable compensation practices
- • Exposure to complex Commercial Banking and Treasury Management operations, enabling deep product and process expertise
- • Clear path for professional growth through interaction with Treasury Management/Merchant Consultants, RM, Sales, and Operations teams
- • Development of specialized skills in implementation coordination, agreement validation, and exception pricing for complex setups
Skills & Technologies
About Manufacturers and Traders Trust Company
Manufacturers and Traders Trust Company, operating as M&T Bank, is a U.S. regional bank holding company headquartered in Buffalo, New York. Founded in 1856, it provides retail and commercial banking, trust, investment, mortgage, and insurance services across the Northeast and Mid-Atlantic. M&T operates more than 1,000 branches and serves individuals, businesses, and institutions through an integrated network of banks, broker-dealers, and financial advisors, emphasizing relationship-based banking and community development.
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