
Job Overview
Location
Bulgaria
Job Type
Full-time
Category
Marketing
Date Posted
April 23, 2026
Full Job Description
đź“‹ Description
- • As a Senior CRM Executive at Tide Platform Limited, you will own and deliver acquisition and engagement CRM campaigns focused on driving key metrics through automation and personalization, working closely with product, content, BI, and marketing teams.
- • Day to day, you will build and optimize cross-sell campaigns and customer journeys across in-app, web, email, and SMS channels, develop and implement test-and-learn plans including A/B and MVT testing, analyze campaign performance, and report insights to stakeholders using data to refine segments and maintain reporting dashboards.
- • You will join a multinational team of passionate CRMers, product marketers, and product managers in Sofia, Bulgaria, collaborating within Tide’s broader global organization that serves over 1.8 million SME members across the UK, India, Germany, and France with innovative banking and administrative solutions.
- • In this role, you will develop expertise in end-to-end CRM marketing, strengthen your analytical and technical skills with platforms like Iterable, Salesforce Marketing Cloud, HubSpot, Braze, and BI tools such as Looker and Tableau, and grow your ability to drive data-informed decisions that support Tide’s mission to help SMEs save time and money.
🎯 Requirements
- • 2-3 years of expertise in end-to-end CRM marketing management across multiple sub-products and business units
- • Hands-on experience with CRM platforms such as Iterable, Salesforce Marketing Cloud, HubSpot, or Braze, plus understanding of HTML and CSS
- • Experience using BI tools like Looker or Tableau to analyze campaign data and derive strategic insights
- • Proven ability to run A/B and MVT tests and implement optimization strategies
- • Strong communication and reporting skills, with comfort working alongside both technical and non-technical stakeholders
- • Advanced Excel skills and experience with business reporting tools
🏖️ Benefits
- • 25 days of paid annual leave
- • 3 paid days off per year for volunteering or learning and development activities
- • Personal learning and development budget
- • Additional health and dental insurance
- • Access to a mental wellbeing platform
- • Fully covered Multisports card
- • Food vouchers and complimentary snacks, drinks, and light food in the office
- • WFH equipment allowance
- • Flexible working arrangements including remote work from home or anywhere in the home country, plus up to 90 days per year working from another country
Skills & Technologies
About Tide Platform Limited
Tide Platform Limited is a UK-based financial technology company providing business banking services to small and medium-sized enterprises. It offers digital current accounts, expense cards, invoicing, accounting integrations, and credit products through a mobile-first platform. Operating under an e-money licence with banking services provided by ClearBank, Tide serves over 500,000 UK businesses. The company focuses on streamlining financial administration for entrepreneurs, freelancers, and growing companies through automated features and integrations with accounting software like Xero and FreeAgent.
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