Senior Customer Activation Manager | Partnerships

Ramp Business Corporation

Job Overview

Location

New York, NY (HQ)

Job Type

Full-time

Full Job Description

📋 Description

• Partner Relationship Management: Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital. Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges.
• Drive Partner Enablement and Customer Activation: Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products. Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale.
• Collaborate with cross-functional teams, including Product and Engineering, to share feedback, troubleshoot, and ideate workarounds as needed.
• Develop and implement strategies to drive activation and expansion of partner-referred customers.
• Analyze customer data and metrics to inform activation and expansion strategies.
• Develop and maintain strong relationships with key partners, including Accounting, Private Equity, and Venture Capital.
• Serve as a trusted advisor and advocate for partners, understanding their business models, goals, and challenges.
• Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products.
• Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale.
• Collaborate with cross-functional teams, including Product and Engineering, to share feedback, troubleshoot, and ideate workarounds as needed.
• Develop and implement strategies to drive activation and expansion of partner-referred customers.
• Analyze customer data and metrics to inform activation and expansion strategies.

🎯 Requirements

• Minimum 5 years of experience in Partner Success
• Fluency with partner ecosystem operations
• Exceptional project management and time management
• Excellent verbal and written communication
• Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed
• Desire to learn our product inside out. Understand why Ramp was built the way it was and know how to communicate this effectively
• Proven track record of exceeding quota and/or outperforming key target metrics
• Ability to anticipate customer needs and position product solutions accordingly
• High adaptability and ability to thrive in a fast-paced environment

🏖️ Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed by Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more
• Relocation support to NYC or SF (as needed)
• Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
• Employee Assistance Program and virtual care through Lumino Health
• Private medical insurance through Freedom Elite
• Virtual GP and at-home care via eMed x Livi
• Workplace pension through Penfold, with salary sacrifice option
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

Skills & Technologies

Senior

Onsite

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Ramp Business Corporation

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About Ramp Business Corporation

Ramp Business Corporation provides corporate finance automation software that combines corporate cards, expense management, bill payments, accounting integrations and procurement controls into one platform. The company issues physical and virtual cards, captures receipts via OCR, enforces spend policies, and offers real-time analytics to reduce costs. Founded in 2019 and headquartered in New York City, it serves businesses from startups to large enterprises, focusing on replacing legacy expense systems with automated workflows. Ramp earns interchange revenue from card transactions and subscription fees from its software suite.

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