Job Overview
Location
Warsaw
Job Type
Full-time
Category
Customer Success
Date Posted
April 26, 2026
Full Job Description
📋 Description
- • As a Senior Customer Enablement Specialist at CreatorIQ, you will lead the delivery of complex, high-impact customer enablement for Strategic Account Group (SAG) clients and scaled programs, serving as a trusted advisor and quality benchmark for the team.
- • You will design and execute customized training approaches, build advanced customer help centers and playbooks, deliver live and virtual training sessions, mentor peers, and maintain expert-level platform knowledge to drive adoption and reduce escalations.
- • CreatorIQ is a global leader in influencer marketing platforms, trusted by over 1,300 brands including Google, LVMH, and Sephora, operating with a flexible hybrid model and a culture rooted in intentionality, excellence, collaboration, and being a good human.
- • In this role, you will deepen your expertise in enterprise enablement, shape organizational best practices, influence cross-functional product improvements, and grow as a leader through mentoring and strategic customer impact.
🎯 Requirements
- • 4+ years of experience in enablement, training, or customer success within a SaaS environment
- • Proven success delivering complex enterprise enablement programs
- • Strong instructional design and documentation skills
- • Executive-level presentation and facilitation ability
- • Ability to operate independently and influence without authority
🏖️ Benefits
- • 26 days vacation, floating and set holidays, wellness allowance, and paid parental leave
- • Medical, life, and business travel insurance
- • Stock options as part of the equity-sharing program
- • Comprehensive perks program including stipends for cell phone, internet, home office setup, mental wellness, professional development, tuition reimbursement, and occasional company-funded meals
- • Surprise meal stipends for remote workers
Skills & Technologies
About CreatorIQ, Inc.
CreatorIQ, Inc. provides enterprise influencer marketing software that centralizes discovery, campaign management, analytics and compliance for global brands and agencies. Its cloud platform ingests social data from major networks, applies machine-learning to vet creators and measure performance, and automates workflows, contracts and FTC disclosures at scale. Clients orchestrate collaborations across Instagram, TikTok, YouTube and other channels, benchmark ROI against competitors, and maintain brand safety standards. Serving Fortune 500 companies and media conglomerates, the company integrates with media-buying, CRM and BI systems to unify paid, owned and earned social programs within a single governance framework.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
