Senior Deal Desk Analyst

Fivetran Inc.

Job Overview

Location

Oakland, California, United States, AMER

Job Type

Full-time

Full Job Description

📋 Description

• The Senior Deal Desk Analyst at Fivetran plays a critical role in accelerating revenue by ensuring accurate, compliant, and timely deal processing across sales, finance, and legal teams—directly enabling the company’s mission to make data access as simple and reliable as electricity.
• This role is essential to maintaining deal velocity and operational excellence in a high-growth SaaS environment, where precision in quoting, contracting, and revenue recognition directly impacts ARR and customer trust.
• Day to day, the analyst acts as a liaison between sellers and cross-functional partners including sales ops, finance, product, sales leadership, and legal to facilitate timely and accurate deal closure.
• They manage complex, nonstandard, predominantly Enterprise deals with multiple stakeholders, ensuring alignment on deal structures that meet customer needs while maximizing revenue.
• They provide strategic guidance to Account Executives and Sales Management on deal structures, pricing, discounts, and special terms to optimize ARR and compliance.
• They partner with Finance and Legal to craft contractual language that adheres to revenue recognition standards (ASC 606) and internal operational policies.
• They manage quote and contract approval workflows using Salesforce CPQ and Ironclad, enforcing Deal Desk guidelines and company best practices for consistency and speed.
• They maintain agreed-upon Service Level Agreements (SLAs) for approvals and deal review times, ensuring predictable throughput during peak periods.
• They perform month-end and quarter-end closing activities, validating completeness and accuracy of contracts, order forms, and related documentation for reporting and audit readiness.
• They participate in training initiatives for new quote and contracting processes, helping scale knowledge across the sales organization.
• They identify and drive process improvement opportunities to streamline workflows, reduce bottlenecks, and enhance global Deal Desk efficiency.
• They cross-train with other Deal Desk functions to ensure global coverage and resilience in quote, contracting, and order management operations.
• The Deal Desk team operates as a strategic hub within Fivetran’s global Go-to-Market organization, collaborating closely with Sales, Finance, Legal, and Product to uphold the company’s core values of Get Stuck In, Do the Right Thing, and One Team, One Dream.
• Fivetran is a mission-driven, fast-scaling company valued at over $5.6 billion, committed to building the modern data stack with a culture rooted in diversity, equity, inclusion, and belonging—where employees from all backgrounds are empowered to innovate and serve customers worldwide.
• In this role, the analyst will develop deep expertise in SaaS deal structuring, revenue recognition compliance, and enterprise contract negotiation—skills that are highly transferable and in demand across the tech industry.
• They will gain visibility into executive-level decision-making, build influence across departments, and position themselves for advancement into senior Deal Desk leadership, Sales Operations, or Revenue Strategy roles.

🎯 Requirements

• Experience working directly with high volume as well as complex sales teams in a supportive capacity, preferably in a SaaS/B2B environment supporting enterprise customers.
• Proven success in Deal Desk, Sales Operations, or Revenue Operations roles, with expertise in navigating revenue recognition requirements (ASC 606) and partnering with Revenue leadership on compliant deal structures.
• Expertise in Salesforce CPQ and Ironclad (or comparable CLM) platforms, including managing quote and contract approval workflows for pricing, discounts, and special terms.
• Ability to work extended hours during month-end and quarter-end close periods, with demonstrated capability to thrive in fast-paced, high-pressure environments.
• Strong customer service skills, exceptional interpersonal abilities, and a proven track record of building trusted relationships with internal stakeholders across sales, finance, legal, and product teams.
• Prior deal desk or sales operations experience is required; bonus consideration for candidates with direct Ironclad experience.

🏖️ Benefits

• 100% employer-paid medical insurance for employees and dependents, ensuring comprehensive healthcare coverage with minimal out-of-pocket cost.
• Generous paid time-off (PTO) policy, inclusive parental leave, paid sick time, company holidays, and volunteer days off to support work-life balance and personal well-being.
• RSU stock grants, professional development stipends, monthly cell phone stipend, access to an innovative mental health platform, and regular virtual happy hours, free food, and team-building activities to foster connection and growth.

Skills & Technologies

Senior

Remote

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Fivetran Inc.

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About Fivetran Inc.

Fivetran Inc. provides automated data integration software that replicates application, database, and event data into cloud data warehouses. It manages schema drift, incremental updates, and normalization, enabling analysts to query live data without engineering overhead. The company serves enterprises needing reliable, governed data pipelines across systems like Salesforce, MySQL, and Snowflake. Founded in 2012, it is headquartered in Oakland, California, with global offices, and operates on a subscription revenue model.

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