Senior DevOps Engineer, Cloud Delivery

📋 Description

• • Own and evolve the AWS infrastructure powering NetBox Cloud, including EKS clusters, VPC design, IAM policies, RDS databases, and supporting services.
• • Lead end-to-end infrastructure projects from design and scoping to delivery, breaking work into clear milestones and delegating tasks across the engineering team.
• • Collaborate with Product teams to enable reliable, scalable customer launches on the NetBox Cloud platform.
• • Improve deployment automation and CI/CD pipelines using GitHub Actions, with a focus on reliability, speed, AI enablement, and developer self-service.
• • Proactively identify and eliminate technical debt before it impacts system reliability or security.
• • Define, own, and monitor SLOs for critical platform systems, reducing manual toil through automation.
• • Drive and maintain SOC 2 compliance initiatives, implement security controls, and enforce IAM governance across the infrastructure.
• • Mentor junior and mid-level engineers through code reviews, pairing sessions, and architectural design discussions.
• • Participate in a 24/7 on-call rotation and lead incident response from detection to resolution, including root cause analysis and postmortem documentation.
• • Design and implement observability systems using Grafana, Prometheus, Loki, and OpenTelemetry to ensure platform visibility and performance.
• • Build and maintain infrastructure as code using Terraform and Helm to ensure consistency, repeatability, and auditability across environments.
• • Write and review detailed technical design documents, and actively participate in architecture reviews with cross-functional teams.
• • Leverage AI tools such as GitHub Copilot, Cursor, and Claude as part of the daily engineering workflow to enhance productivity and code quality.
• • Automate provisioning and configuration of multi-tenant EKS clusters serving thousands of customer instances while ensuring tenant isolation and security.
• • Optimize cloud infrastructure costs through usage analysis, resource right-sizing, and automation of idle resource cleanup.
• • Ensure high availability and fault tolerance of the platform by designing resilient architectures across multiple Availability Zones and regions.
• • Maintain rigorous security posture through continuous vulnerability scanning, patch management, and access control enforcement.
• • Partner with security and compliance teams to audit and update policies for IAM, network access, and data protection.
• • Advocate for platform reliability by championing best practices in monitoring, alerting, and automated recovery workflows.
• • Foster a culture of shared ownership and continuous improvement by encouraging knowledge sharing and documentation across the team.
• • Balance innovation with operational stability, ensuring new features and systems are deployed without compromising platform uptime or security.