Senior Digital Product Design Accessibility Program Manager

Banner Health

Job Overview

Location

Remote Arizona

Job Type

Full-time

Full Job Description

📋 Description

• Senior Digital Product Design Accessibility Program Manager role at Banner Health, focused on advancing accessibility in digital health products to make healthcare easier for everyone.
• Day-to-day responsibilities include providing accessibility expertise to Scrum teams, participating in design critiques, developing and applying digital design and usability processes, supporting product teams in remediating accessibility issues, testing and analyzing designs for compliance, defining accessibility methodologies, promoting accessibility organization-wide, coordinating cross-functional alignment, and managing vendor relationships for accessibility tools.
• Works within the Design group under Digital Business and Information Technology, collaborating with digital product managers, marketing, innovation, AI, analytics, and clinical teams to ensure accessible digital experiences across omnichannel healthcare touchpoints.
• Opportunity to lead and standardize accessibility practices, mentor designers and developers, influence inclusive design using AI and data, and contribute to Banner Health’s mission of equitable, accessible healthcare while gaining impact in a nationally recognized healthcare leader.

🎯 Requirements

• Bachelor’s degree in a pertinent field or equivalent experience and education
• 4+ years of related work experience, including at least 2 years of direct or matrixed team leadership
• Deep experience with WCAG, ADA Section 508, WAI-ARIA, EN 301 549, and accessibility audit coordination resulting in VPAT documentation
• Experience integrating accessibility into product lifecycle, design systems, and assistive technologies (screen readers, magnifiers, alternative input devices)
• Proficiency in FIGMA with accessibility annotation, Agile/Scrum collaboration, storytelling, influencing, and conducting accessibility research with people with disabilities

🏖️ Benefits

• Hybrid work schedule (Monday–Friday, 8am–4pm Arizona Time) with remote eligibility across 30+ U.S. states
• Opportunity to work on impactful digital health initiatives involving AI, analytics, and omnichannel patient experiences
• Access to professional growth within a Great Place To Work®-certified organization committed to pay equity and transparency
• Exposure to cross-functional collaboration with product, engineering, marketing, and clinical teams in a nationally recognized healthcare system
• Stimulating and rewarding career in a wide array of disciplines within Banner Health Corporate, supporting award-winning patient care

Skills & Technologies

Senior

Remote

Degree Required

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Banner Health

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About Banner Health

Banner Health is a nonprofit health system operating hospitals, clinics, and specialized care facilities across six western U.S. states. Founded in 1999 through mergers, it delivers acute care, behavioral health, emergency, rehabilitation, and long-term services. The organization also runs Banner Health Network, Medicare Advantage plans, and conducts clinical research.

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