Senior Director, Delivery

📋 Description

• • As Senior Director, Delivery at Coates Group Limited, you will lead the end-to-end delivery of technology solutions that power customer experiences for global brands, ensuring projects are executed on time, within scope, and to the highest quality standards, directly contributing to the company’s mission of Creating Connections and Empowering Partnerships.
• • You will oversee cross-functional delivery teams across hardware, software, and implementation, manage complex multi-market rollouts, drive process improvements, and serve as the key liaison between technical teams, clients, and executive stakeholders to ensure alignment and successful deployment of signage and digital experience solutions.
• • Coates Group Limited is a global technology leader with nearly 60 years of innovation in customer experience solutions, operating in over 50 markets with 9 offices worldwide and headquartered in Sydney. The company combines the stability of a family-owned business with the agility of a start-up, recognized for award-winning design and record-breaking hardware deployments in the Quick Service Restaurant industry.
• • In this role, you will develop strategic delivery frameworks, mentor and scale high-performing teams, gain deep expertise in global enterprise technology implementations, and position yourself as a key driver of operational excellence and innovation within a purpose-driven, collaborative culture that values authenticity, curiosity, and over-achievement.