CommerceIQ Inc. logo

Senior Director/VP - Head of AI Engineering

Job Overview

Location

Toronto, Ontario, Canada

Job Type

Full-time

Category

Machine Learning Engineer

Date Posted

February 24, 2026

Full Job Description

đź“‹ Description

  • • CommerceIQ is at the forefront of revolutionizing the digital commerce landscape, leveraging a powerful AI-driven SaaS platform to empower brands in optimizing their online sales strategies. Our comprehensive solutions provide critical insights that enhance the digital shelf presence, maximize the return on investment for retail media, and ultimately drive incremental sales across the globe's largest online marketplaces. With a vast network spanning over 900 retailers and serving more than 2,200 leading brands, including industry giants like Coca-Cola, Nestle, Colgate-Palmolive, and Mondelez, we enable streamlined marketing, supply chain, and sales operations. Our success is underscored by significant investment, having raised over $200 million from prominent venture capital firms such as SoftBank, Insight Partners, and Madrona. We are seeking a visionary Senior Director/VP - Head of AI Engineering to spearhead the development of our next generation of AI-driven SaaS solutions.
  • • This is a pivotal leadership role that demands a unique blend of hands-on technical expertise and strategic vision. As a player-coach, you will be instrumental in architecting the future of our AI platform while simultaneously building, mentoring, and leading a high-performing team of AI engineers. You will report directly to our co-founders, playing a critical role in defining and executing the AI engineering strategy. Your primary responsibility will be to design, develop, and deploy advanced AI and agentic applications that push the boundaries of applied AI within the commerce domain. This includes overseeing the entire lifecycle of AI systems, from initial research and experimentation through to robust production deployment, ensuring these systems deliver tangible and measurable business impact for our enterprise clients.
  • • The ideal candidate possesses a proven track record of both training sophisticated AI/ML models and successfully deploying them into production environments. Experience in building and managing agentic applications, coupled with a deep understanding of machine learning systems operating at scale, is essential. You will be responsible for incubating a founding AI engineering team within our dedicated incubation group, fostering both technical excellence and organizational growth. This involves not only attracting top talent but also nurturing their development and building a cohesive, innovative team culture.
  • • Your responsibilities will extend to designing and implementing scalable ML infrastructure capable of supporting the demands of model training, fine-tuning, deployment, and continuous monitoring in a production setting. A key focus will be leading the development of cutting-edge agentic applications, from conceptualization and design to training and launching agents that can operate effectively within real-world customer environments. You will establish and enforce best practices for data quality, annotation, and the creation of robust ML pipelines, thereby enabling rapid experimentation, iterative development, and ongoing performance improvements.
  • • Furthermore, you will champion responsible AI development, ensuring that all models and agents deployed meet stringent standards for reliability, ethical considerations, safety, and performance. Close collaboration with product management, data science teams, and business stakeholders will be crucial for translating groundbreaking research into impactful, customer-facing features. You will be instrumental in setting high engineering standards and cultivating a culture that prioritizes technical excellence, relentless innovation, and unwavering accountability. This role offers a unique opportunity to shape the future of AI in e-commerce and drive significant business value for some of the world's largest brands. This is a remote role to start, based out of Toronto, Ontario, with plans to transition to an onsite role once a Toronto office is established. Candidates must be located in the Toronto area.

🎯 Requirements

  • • 5+ years of experience in backend software engineering, with a minimum of 2+ years leading AI/ML teams.
  • • Hands-on experience training AI/ML models, including foundation models, fine-tuned models, or specialized domain models.
  • • Proven experience building and deploying agentic applications, with deep knowledge of agent design patterns and orchestration.
  • • Strong track record of launching AI models and agents into production environments at scale.
  • • Advanced expertise in machine learning, deep learning, and reinforcement learning.
  • • Experience designing scalable data systems and pipelines for training and inference.
  • • Fluency in backend and ML-oriented programming languages such as Python, Java, Scala, or C++.
  • • Knowledge of modern ML toolkits and frameworks (e.g., PyTorch, TensorFlow, Hugging Face, LangChain, Ray).
  • • Strong ability to balance hands-on technical depth with leadership, mentoring, and organizational building.
  • • Excellent communication and influencing skills, with experience working directly with senior executives or founders.
  • • Bachelor’s or Master’s degree in Computer Science, Mathematics, or a related field.

🏖️ Benefits

  • • Competitive base salary range of $200,000 - $300,000 per year.
  • • Eligibility for long-term incentives in the form of company stock options.
  • • Potential for discretionary bonuses based on performance.
  • • Opportunity to lead and build a foundational AI engineering team at a rapidly growing, well-funded company.
  • • Direct collaboration with co-founders and executive leadership.
  • • Chance to shape the future of AI in the e-commerce industry with a significant impact on major global brands.

Skills & Technologies

Python
Java
Scala
TensorFlow
PyTorch
Data Science
Senior
Remote
$200k-300k
Degree Required

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CommerceIQ Inc. logo
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About CommerceIQ Inc.

CommerceIQ Inc. provides an AI-driven retail ecommerce management platform that unifies advertising, sales operations and supply chain data for consumer brands selling on Amazon, Walmart and other online marketplaces. The cloud software ingests retail signals, automates campaign optimization, manages inventory alerts, enforces MAP pricing and generates demand forecasts. Built for CPG, electronics and home goods manufacturers, the platform replaces manual reporting with machine-learning recommendations to increase market share, protect margins and reduce stock-outs without adding headcount.

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