Job Overview
Location
21 Locations
Job Type
Full-time
Category
Other
Date Posted
April 22, 2026
Full Job Description
đź“‹ Description
- • Senior Disability Claims Examiner (LTD) role focused on managing Long-Term Disability claims with a virtual work option, serving as a key contributor to Prudential’s Group Insurance Business by ensuring accurate, timely, and empathetic claim resolutions.
- • Day-to-day responsibilities include managing a caseload of 95–100 LTD claims, reviewing medical records, conducting financial calculations, communicating with claimants and stakeholders via phone/email/text, applying policy provisions to determine eligibility, and supporting return-to-work initiatives through collaboration with medical and vocational experts.
- • Part of Prudential’s Long-Term Disability Claims team within Group Insurance Business, with teams based in New Jersey, Maine, Arizona, and fully remote; operates in a fast-paced, collaborative environment emphasizing customer experience, technical accuracy, and continuous improvement.
- • Opportunity to develop deep expertise in disability claims adjudication, regulatory compliance, contract interpretation, and risk management while mentoring junior staff and contributing to process improvements in a nationally recognized financial services leader.
🎯 Requirements
- • 4+ years of experience in Long Term Disability Claim Management required
- • Strong written and oral communication skills, with preference for bilingual verbal communication in Spanish and English
- • Excellent organizational and time management skills with ability to multitask, prioritize deadlines, and manage multiple changing priorities
- • Demonstrated analytical and math skills, including ability to analyze contract information and exercise critical thinking and sound judgment
- • Proficiency with PC-based programs such as Excel and Word, and ability to operate within multiple claim systems
- • Commitment to fostering a diverse and inclusive work environment
🏖️ Benefits
- • Market competitive base salaries with yearly bonus potential at every level
- • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences (parental, military, etc.)
- • 401(k) plan with company match (up to 4%) and company-funded pension plan
- • Wellness Programs including up to $1,600/year reimbursement for personal wellbeing purchases
- • Work/Life Resources supporting parenting, housing, senior care, finances, pets, legal, education, emotional/mental health, and career development
- • Education Benefit to finance traditional college enrollment and accredited certificate programs
- • Employee Stock Purchase Plan allowing shares to be purchased at 85% of lower price after one year of service
Skills & Technologies
About Prudential Financial, Inc.
Prudential Financial, Inc. is a multinational financial services and insurance company. It offers a wide range of products and services, including life insurance, annuities, retirement-related services, mutual funds, investment management, and real estate services. The company operates globally, providing financial security and wealth management solutions to individuals, families, and institutions. Prudential is known for its commitment to helping customers achieve their financial goals through diverse investment and insurance offerings. Its business model focuses on long-term financial planning and risk management, serving a broad spectrum of clients across various life stages and financial needs.
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