
Job Overview
Location
Indiana, USA
Job Type
Full-time
Category
Full-Stack Engineer
Date Posted
February 22, 2026
Full Job Description
đź“‹ Description
- • Join UserEvidence as a Senior Full-Stack Engineer (Rails) and play a pivotal role in shaping the future of our innovative SaaS platform. We are on a mission to revolutionize how businesses leverage customer advocacy, transforming authentic user feedback into powerful marketing and sales assets. As the sole platform meticulously designed to capture and amplify customer love at scale, UserEvidence addresses the critical challenges of credibility and information overload prevalent in today's B2B landscape. We firmly believe that empowering customers to share their experiences is the most effective way for companies to drive sales and build trust.
- • In this senior engineering position, you will be an integral part of a focused, high-caliber team responsible for the continuous development and enhancement of the core UserEvidence application. Your expertise will be crucial in driving the technical direction and execution of new features and improvements, ensuring our platform remains at the forefront of customer evidence technology.
- • Your primary responsibilities will encompass the full software development lifecycle. This includes designing, developing, and maintaining robust, scalable, and high-performance features for our core Ruby on Rails application. You will be expected to take ownership of complex features from conception through to deployment, ensuring they meet our high standards for quality and reliability.
- • Collaboration is key to our success. You will work closely with cross-functional teams, including product managers, designers, and other engineers, to thoroughly understand requirements, brainstorm innovative solutions, and translate them into elegant, efficient code. This collaborative environment fosters shared learning and ensures that our product development is aligned with market needs and user expectations.
- • A significant aspect of this role involves optimizing the performance of our application. You will dive deep into application performance tuning, meticulously analyze and optimize database queries, and contribute to the overall enhancement of our system architecture to ensure scalability and responsiveness as our user base grows.
- • We pride ourselves on writing high-quality code. You will be responsible for writing clean, maintainable, and thoroughly testable code, adhering strictly to best practices and established industry standards. This commitment to code quality ensures the long-term health and maintainability of our codebase.
- • As a senior member of the team, you will actively participate in code reviews, providing constructive feedback and mentorship to junior engineers. This mentorship role is vital in fostering a culture of continuous improvement and knowledge sharing within the engineering team.
- • You will also be instrumental in identifying, diagnosing, and troubleshooting software defects, performance bottlenecks, and potential system failures. Your problem-solving skills will be essential in maintaining the stability and reliability of our platform.
- • Staying current with the evolving technological landscape is paramount. You will be encouraged to stay up-to-date with the latest trends, advancements, and emerging technologies within the Ruby on Rails ecosystem and broader web development community. This continuous learning will inform our technical decisions and drive innovation.
- • This role offers a unique opportunity to make a significant impact on a rapidly growing SaaS product that is already making waves in the B2B marketing and sales space. You will contribute directly to a product that empowers businesses to build trust and drive growth through authentic customer stories.
- • We are looking for an engineer who is passionate about building exceptional products, thrives in a collaborative remote environment, and is eager to contribute to a company culture that values innovation, quality, and customer success. Your work will directly influence the user experience and the overall success of UserEvidence.
Skills & Technologies
About UserEvidence Inc.
UserEvidence is a customer feedback platform designed to help businesses collect, analyze, and act on user insights. It integrates with various tools to centralize feedback from multiple sources, including surveys, in-app widgets, and support tickets. The platform utilizes AI to identify trends, sentiment, and key themes within the feedback, enabling product managers, designers, and marketers to make data-driven decisions. By providing a unified view of customer opinions, UserEvidence aims to improve product development, enhance user experience, and drive customer satisfaction. Its core value proposition lies in transforming raw feedback into actionable intelligence for businesses of all sizes.
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