Job Overview
Location
Remote
Job Type
Full-time
Category
HR & Recruiting
Date Posted
July 10, 2026
Full Job Description
đź“‹ Description
- • As a Senior Implementation and Engagement Manager, you will lead post-sale success and retention efforts for Ascertain’s most important partners.
- • This role is ideal for someone with experience in healthcare technology, SaaS implementation, or healthcare consulting who’s ready to build a high-impact function from the ground up.
- • You will own end-to-end customer success after the initial sale: overseeing pilot delivery, driving change management and adoption, and ensuring long-term retention and expansion.
- • You will manage end-to-end deployments, from initial implementations to ongoing customer success initiatives and onboarding for future products.
- • You’ll partner closely with Sales, Product, Engineering, and Marketing to ensure each deployment delivers measurable impact, provides clear ROI metrics for go-to-market decisions, and sets the stage for seamless adoption of our offerings.
- • This is a hands-on, high-ownership role for an operator who is comfortable in ambiguity and focused on reducing it.
- • You use data to drive decisions and turn complex workflows into clear, repeatable systems.
- • You’ll help define our partner success strategy, build scalable SOPs and playbooks, and shape the partner experience.
🎯 Requirements
- • 5 to 7 years of experience in healthcare, including provider, payer, or healthcare technology environments
- • 4+ years of experience leading healthcare IT or SaaS implementations with direct ownership of delivery
- • Proven track record scaling complex, multi-stakeholder implementations and delivering quantifiable results.
- • Exposure to customer-support workflows and tools to bridge the gap between implementation and ongoing support.
- • Previous startup experience preferred.
- • Cardiology or oncology experience preferred.
🏖️ Benefits
- • Cutting-edge technology: Work directly with the latest advancements in AI and automation, tackling challenging problems that meaningfully impact healthcare.
- • Ownership & growth: You’ll join Ascertain at a pivotal early stage, shaping our products, technical direction, and culture, with significant opportunities for career advancement.
- • Collaborative team: Join a talented, passionate, and supportive team with backgrounds from top tech companies and clinical institutions.
- • Flexible remote work: We support a flexible hybrid or remote working model, trusting you to manage your own schedule.
- • Competitive compensation: We offer competitive salary, meaningful equity, comprehensive health insurance, and more.
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Ascertain, Inc.
Ascertain is a healthcare technology company that combines clinical data, artificial intelligence and operational expertise to improve health system performance. Its platform aggregates real-world clinical and claims information to generate predictive insights, optimize care pathways and measure outcomes for hospitals, payers and life-science organizations. Founded in 2022 as a joint venture between Northwell Health and Aegis Ventures, Ascertain focuses on reducing variation in care, accelerating research and enabling value-based payment models. The company delivers software tools and advisory services that translate large-scale health data into actionable strategies for quality improvement, cost reduction and population health management.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
BetterUp, Inc.
3 months ago
DoiT International
3 months ago
EasyLlama Inc.
3 months ago