Senior Manager, FICO Scores B2B Communications

Fair Isaac Corporation

Job Overview

Location

Work from Home, United States

Job Type

Full-time

Full Job Description

📋 Description

• As Senior Manager, B2B Scores Communications at FICO, you will lead strategic communications for the B2B Scores business, focusing on lenders such as mortgage lenders, fintechs, banks, and credit unions. Your work will translate complex, regulated financial topics into clear, credible narratives that build awareness, understanding, and confidence in FICO Scores among key industry audiences.
• You will serve as the primary media relations lead for business, financial services, fintech, and mortgage industry reporters, proactively pitching stories, managing inbound inquiries, and preparing spokespeople for interviews and briefings to ensure message consistency and confidence across all engagements.
• Your day-to-day responsibilities include developing and executing B2B communications strategies, overseeing the creation of press releases, media pitches, Q&As, talking points, and executive briefings, and shaping lender-focused narratives around product innovation, model performance, adoption, partnerships, and industry research.
• You will collaborate closely with product, analytics, legal, marketing/product marketing, sales, and client success teams to align communications with business goals, while monitoring media coverage, sentiment, and industry trends to identify storytelling opportunities and mitigate risks.
• You will track, analyze, and report on earned media performance, translating data into actionable insights for internal stakeholders, and continuously improve communications initiatives through innovation and ownership of end-to-end project execution.
• FICO is a global leader in analytics software, helping businesses in over 100 countries make better decisions through AI, machine learning, and data-driven insights. The company’s FICO® Scores are used by 90 of the top 100 U.S. lenders, and three-quarters of U.S. mortgages are approved using the FICO Score, underscoring the critical impact of your work.
• Joining FICO means becoming part of an inclusive, people-first culture that values ownership, customer delight, and mutual respect. You’ll have access to competitive compensation, professional development opportunities, employee resource groups, and work-life balance initiatives in a remote-first environment that supports career growth and innovation.
• In this role, you will deepen your expertise in financial services communications, strengthen your ability to navigate regulated industries, and grow as a strategic leader who influences market perception and drives product adoption through credible, audience-focused storytelling.

🎯 Requirements

• Bachelor’s degree in Public Relations, Communications, Journalism, Marketing, or a related field.
• 7–10+ years of experience in communications, media relations, or public relations, with strong emphasis on B2B communications; financial services, fintech, mortgage, banking, or regulated-industry experience strongly preferred.
• Proven ability to simplify complex topics and craft clear, compelling messages for B2B and mainstream media audiences.
• Strong track record of developing press materials and managing media relationships across consumer, financial, and business outlets.
• Experience leading communications initiatives and owning projects from strategy through execution.
• Highly collaborative, with ability to partner effectively with cross-functional teams and navigate legal or regulatory considerations.
• Comfortable managing multiple priorities in a fast-paced, deadline-driven environment.
• Experience using PR tools such as Muck Rack for media monitoring, outreach, and reporting.
• Proactive, detail-oriented, and confident taking ownership while continuously seeking ways to improve and innovate.

🏖️ Benefits

• Inclusive culture reflecting core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others.
• Opportunity to make an impact and develop professionally by leveraging unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits, and rewards programs that recognize and encourage excellence.
• Engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
• Targeted base pay range of $94,500 to $148,500, reflecting differences in candidate knowledge, skills, and experience.
• Remote work flexibility within the United States, enabling a balanced and productive work lifestyle.

Skills & Technologies

Senior

Remote

Degree Required

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Fair Isaac Corporation

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About Fair Isaac Corporation

Fair Isaac Corporation, commonly known as FICO, is a global data analytics and decision management software company. FICO provides analytics and decision management software for financial services, telecommunications, health and government, and other industries. The company is best known for its FICO Score, a credit score widely used by lenders to assess credit risk. FICO's solutions help businesses make better decisions, improve operational efficiency, and increase profitability by leveraging data and advanced analytics. Their offerings include credit scoring, fraud detection, debt collection, and customer management tools, enabling clients to manage risk and drive growth.

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