Senior Manager, Global Payroll Systems & Equity Operations

📋 Description

• • Own the end-to-end global payroll operating model across employees, contractors, EORs, PEOs, and local providers, ensuring seamless execution across multiple jurisdictions.
• • Manage and develop a team of 2–3 direct reports, maintaining high operational standards while actively participating in hands-on execution as a player-coach.
• • Lead the operational administration of employee equity through Shareworks, including grant processing, data updates, and multi-department reconciliation to ensure accuracy and compliance.
• • Identify, design, and implement automation workflows to eliminate manual data transfers, reduce recurring exceptions, and minimize data friction across payroll and equity systems.
• • Partner with HR Technology, IT, and Finance teams to drive consolidation of payroll platforms and enhance system reliability and integration.
• • Strengthen compliance protocols, payroll controls, and documentation to mitigate financial exposure and ensure full audit readiness across global operations.
• • Establish clear processing calendars, accountability metrics, and data scorecards to measure function accuracy, efficiency gains, and capacity improvements.
• • Step into complex, cross-functional challenges related to tax, equity, and market-specific payroll regulations to drive rapid resolution and operational continuity.
• • Convert complex operational patterns into data-driven decisions that improve company-wide scaling efficiency and reduce dependency on manual processes.
• • Maintain deep familiarity with global payroll frameworks including EOR and PEO structures, ensuring alignment with local labor laws and financial reporting requirements.
• • Act as a key liaison between People Operations, Finance, and Legal to align payroll and equity operations with corporate strategy and risk management objectives.
• • Drive continuous improvement in payroll and equity systems by leveraging technology to scale operations without proportional headcount growth.
• • Ensure all payroll and equity processes are documented, standardized, and scalable to support Hopper’s global expansion and HTS B2B business growth.
• • Maintain strict adherence to financial controls and audit requirements in a high-growth fintech environment with billions in annual travel and fintech transactions.
• • Contribute to the entrepreneurial culture by proactively identifying risks, proposing innovative solutions, and taking ownership of mission-critical operational outcomes.