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Job Overview
Location
Bangalore, UK
Job Type
Full-time
Category
Software Engineering
Date Posted
October 3, 2025
Full Job Description
đź“‹ Description
- • Own the end-to-end technical vision for Loopio’s AI platform, translating cutting-edge research in NLP, LLMs, retrieval-augmented generation, and multi-agent orchestration into production-grade systems that directly enhance how customers respond to RFPs, DDQs, and security questionnaires.
- • Lead, mentor, and grow a multidisciplinary applied-science team of Machine Learning Engineers and Applied Scientists located in India, the UK, and Canada. Set clear technical standards, conduct rigorous code and design reviews, and foster a culture of psychological safety, curiosity, and relentless delivery.
- • Stay on the forefront of academic and industry breakthroughs by continuously scanning arXiv, top-tier conferences, and open-source repositories. Rapidly prototype promising techniques, benchmark them against real customer data, and decide which innovations graduate to full-scale deployment.
- • Architect and implement scalable, fault-tolerant pipelines that fine-tune, serve, and monitor large language models (7B-70B parameters) on GPU clusters. Optimize latency, throughput, and cost while maintaining strict privacy and compliance standards for enterprise customers.
- • Design and deploy intelligent agent workflows—context-aware copilots, tool-calling orchestrators, and feedback-driven self-improvement loops—that automate complex reasoning tasks such as content generation, compliance checking, and knowledge-base curation.
- • Establish rigorous experimentation and evaluation frameworks. Define offline metrics (BLEU, ROUGE, BERTScore, toxicity, faithfulness) and online A/B KPIs (acceptance rate, time-to-completion, user satisfaction) to ensure every model release delivers measurable business impact.
- • Collaborate daily with Product Managers, UX Designers, and Full-Stack Engineers to translate ambiguous customer pain points into crisp ML problem statements, prioritize the roadmap, and ship features that delight users and differentiate Loopio in the competitive RFP-response market.
- • Drive the technical execution rhythm: sprint planning, quarterly OKRs, architecture reviews, post-mortems, and on-call rotations. Balance long-term research bets with short-term deliverables, ensuring predictable velocity without sacrificing scientific rigor.
- • Champion responsible AI practices—bias detection, fairness audits, explainability dashboards, and red-team exercises—so that Loopio’s AI remains trustworthy and compliant with SOC 2, GDPR, and emerging AI regulations.
- • Represent Loopio externally by publishing technical blogs, speaking at meetups, and contributing to open-source projects, thereby attracting top-tier talent and reinforcing our reputation as an AI-first company.
🎯 Requirements
- • 5+ years of hands-on experience delivering NLP or LLM solutions in production, including fine-tuning transformers, retrieval-augmented generation, and multi-agent systems.
- • 2+ years of people leadership experience guiding applied ML or data-science teams, with demonstrated success in hiring, mentoring, and driving high-impact outcomes.
- • Expert-level Python proficiency and deep familiarity with PyTorch or TensorFlow, plus experience deploying models via REST/gRPC, Docker, Kubernetes, or serverless platforms.
- • Proven ability to translate academic research papers into scalable, customer-facing products while balancing scientific rigor with pragmatic engineering trade-offs.
- • Exceptional cross-functional communication skills—comfortable presenting to executives, pair-programming with engineers, and negotiating priorities with Product.
🏖️ Benefits
- • Remote-first culture with flexible hours (core sync 11 am–7:30 pm IST) and a generous work-from-home budget to create your ideal home office.
- • Comprehensive health and wellness coverage starting day one, including medical, dental, vision, and mental-health support for you and your dependents.
- • Annual professional-mastery allowance plus dedicated learning time to attend conferences, pursue certifications, or experiment with new research ideas.
- • Latest MacBook Pro, monthly phone & internet stipend, and quarterly team celebrations to keep you connected and recognized across our global OneTeam.
Skills & Technologies
About Loopio Inc.
Loopio provides cloud-based RFP, RFx, and security questionnaire response software for enterprise sales, security, and proposal teams. Its platform centralizes content, automates workflows, and offers AI-driven suggestions to accelerate response creation, ensure consistency, and maintain compliance. Core features include a searchable knowledge library, collaboration tools, customizable templates, and analytics dashboards. Serving technology, financial services, and professional services firms, Loopio integrates with Salesforce, HubSpot, and Slack to embed response management into existing sales processes and reduce turnaround times.
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