Senior Manual QA Engineer - Software

📋 Description

• • As a Senior Manual QA Engineer at TrueLogic Company, you will play a pivotal role in ensuring the exceptional quality and reliability of our client's innovative text messaging platform. This is a unique opportunity to elevate how organizations connect directly with their audience through personalized, one-on-one text conversations at scale, leveraging the power of the Peer-to-Peer text messaging channel.
• • You will be instrumental in "raising the bar" on user experience and platform performance, meticulously testing features and functionalities to guarantee a seamless and engaging interaction for end-users. Your keen eye for detail and analytical approach will be crucial in identifying and resolving any defects, ensuring that the platform consistently meets the highest standards of quality.
• • Your responsibilities will encompass the full spectrum of manual quality assurance, from developing comprehensive test plans and test cases to executing them with precision. You will be expected to thoroughly document all testing activities, including bug reports, test results, and progress updates, providing clear and actionable feedback to the engineering and product teams.
• • A significant aspect of this role involves a "break-it-to-make-it" mindset. You will proactively seek out edge cases, potential vulnerabilities, and areas for improvement that others might overlook. This proactive approach is vital for anticipating user issues and ensuring the platform's robustness under various conditions.
• • You will collaborate closely with cross-functional teams, including developers, product managers, and other QA professionals, to understand project requirements, identify potential risks, and contribute to the overall product development lifecycle. Your ability to translate complex technical issues into clear, concise, and actionable feedback will be essential for effective communication and timely resolution of defects.
• • The ideal candidate will possess a deep understanding of Agile/Scrum methodologies, enabling effective participation in sprint planning, daily stand-ups, and retrospective meetings. Familiarity with test management software such as Jira and TestRail will be critical for organizing and tracking testing efforts, ensuring efficient workflow and comprehensive test coverage.
• • While this role focuses on manual testing, a foundational understanding of API testing, particularly using tools like Postman, will be highly beneficial. This allows for a more comprehensive testing approach, ensuring that the backend services supporting the user interface are functioning correctly.
• • Experience in mobile-first environments is a significant advantage, given the nature of text messaging. You will be expected to test across various mobile devices and operating systems, ensuring a consistent and high-quality experience for users on their mobile devices.
• • You will be the guardian of user experience, noticing the smallest imperfections – a pixel out of place, a slight delay in message delivery, or an unexpected user flow. Your dedication to quality will directly impact the client's ability to empower brands and foster meaningful connections with their mobile audiences.
• • This position offers the chance to work with a leading IT company that is at the forefront of personalized text messaging solutions. You will contribute to a product that is revolutionizing how businesses communicate, making a tangible impact on their success and customer engagement strategies.
• • By joining TrueLogic, you become part of a dynamic team that values your expertise and is committed to your professional growth. You will have the opportunity to work on high-impact projects with industry-leading U.S. companies, expanding your skillset and career horizons within a supportive and collaborative environment.
• • You will also benefit from TrueLogic's commitment to fostering a positive work culture, prioritizing well-being, work-life balance, and providing opportunities for professional development and networking within a diverse, global team of over 600 skilled professionals.