Senior Pharmacy Technician - Freedom Fertility Pharmacy - Remote in AZ, MA or IL

📋 Description

• • As a Senior Pharmacy Technician at Freedom Fertility Pharmacy, a division of Evernorth Health Services within The Cigna Group, you will play a vital role in helping patients achieve their dreams of starting a family by providing compassionate, detail-oriented support throughout their fertility journey.
• • Day to day, you will handle inbound calls from patients, gather and enter accurate patient information including medical history, shipping, insurance, and payment details, coordinate fertility plans with patients and physicians, process prescription claims accurately, resolve customer issues with 100% follow-up, escalate complex claims when needed, and manage multiple tasks while maintaining high attention to detail.
• • You will join a mission-driven team at Evernorth Health Services that focuses on improving health and increasing vitality through innovative pharmacy, care, and benefit solutions, serving millions of people with a culture that values empathy, teamwork, and bringing your whole self to work.
• • In this role, you will develop advanced skills in patient coordination, fertility medication management, insurance navigation, and healthcare customer service while gaining experience in a specialized pharmacy setting that directly impacts patient outcomes and family-building success.