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Senior Pharmacy Technician - Freedom Fertility Pharmacy - Remote in AZ, MA or IL

Job Overview

Location

Massachusetts Work at Home

Job Type

Full-time

Category

Other

Date Posted

April 8, 2026

Full Job Description

đź“‹ Description

  • • As a Senior Pharmacy Technician at Freedom Fertility Pharmacy, a division of Evernorth Health Services within The Cigna Group, you will play a vital role in helping patients achieve their dreams of starting a family by providing compassionate, detail-oriented support throughout their fertility journey.
  • • Day to day, you will handle inbound calls from patients, gather and enter accurate patient information including medical history, shipping, insurance, and payment details, coordinate fertility plans with patients and physicians, process prescription claims accurately, resolve customer issues with 100% follow-up, escalate complex claims when needed, and manage multiple tasks while maintaining high attention to detail.
  • • You will join a mission-driven team at Evernorth Health Services that focuses on improving health and increasing vitality through innovative pharmacy, care, and benefit solutions, serving millions of people with a culture that values empathy, teamwork, and bringing your whole self to work.
  • • In this role, you will develop advanced skills in patient coordination, fertility medication management, insurance navigation, and healthcare customer service while gaining experience in a specialized pharmacy setting that directly impacts patient outcomes and family-building success.

Skills & Technologies

Fiber
Senior
Onsite

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About The Cigna Group

The Cigna Group is a global health services company formed in 1982 through the merger of Connecticut General and INA Corporation. It provides medical, dental, disability, life and accident insurance, pharmacy benefit management, and behavioral health services to employers, individuals and government entities. Headquartered in Bloomfield, Connecticut, the company operates in over 30 countries and jurisdictions, serving more than 180 million customer relationships worldwide through its subsidiaries and affiliates.

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