Senior Platform Engineer

📋 Description

• • Pivotal Health is at the forefront of revolutionizing healthcare reimbursement, empowering providers to navigate the complexities of insurance payments and secure fair compensation. Our cutting-edge technology platform, powered by AI, data, and integrated services, simplifies the often arduous and time-consuming processes involved in disputing underpayments and recovering owed revenue. We are seeking a highly skilled and motivated Senior Platform Engineer to join our dynamic team in Santa Monica, CA, and play a pivotal role in designing, scaling, and fortifying the foundational infrastructure that underpins our innovative solutions.
• • As a Senior Platform Engineer, you will be instrumental in shaping the future of our cloud architecture. This role is designed for engineers who possess a profound understanding of systems, can articulate complex technical decisions with clarity, and are passionate about building robust, scalable, and secure platforms. You will collaborate closely with our diverse engineering teams, driving the evolution of our cloud infrastructure to enhance scalability, improve system isolation, and ensure long-term growth as our customer base and operational complexity expand.
• • Your responsibilities will encompass the design and implementation of event-driven systems, focusing on reliability and security. A key aspect of this role involves developing sophisticated automation that streamlines workflows, reduces friction for developers, and empowers them to deploy code with greater speed and confidence. This is a high-impact position offering significant ownership and the opportunity to profoundly influence the maturation and strategic direction of our platform.
• • Key responsibilities include:
• • **Design and Evolve Platform Architecture:** Take a leading role in shaping the architectural vision of our platform. This involves rigorous evaluation of technical trade-offs, refining system designs, and collaborating with cross-functional engineering teams to construct scalable, reliable, and resilient infrastructure that supports sustained business growth and evolving market demands.
• • **Build Software to Power the Platform:** Develop and maintain critical tooling, microservices, and automation scripts that significantly enhance developer productivity, system reliability, and overall observability across the entire technology stack.
• • **Own Infrastructure as Code and Automation:** Expand and strengthen our Infrastructure as Code (IaC) capabilities, particularly with Terraform. Ensure that all critical cloud resources are meticulously versioned, auditable, and provisioned securely and consistently across various development, staging, and production environments.
• • **Design Scalable, Reliable System Interactions:** Contribute significantly to the architectural design of inter-system communications and data flow patterns. Make well-reasoned architectural decisions that effectively balance the critical requirements of scalability, fault tolerance, and optimal performance as the platform continues its growth trajectory.
• • **Improve Reliability and Operational Signal:** Architect, build, and refine sophisticated monitoring, alerting, and dashboarding systems. Develop robust testing pipelines that provide actionable, meaningful insights into system health and performance, effectively filtering out noise and focusing on critical operational signals.
• • **Secure the Platform and Toolchain:** Collaborate closely with security and engineering teams to implement and maintain robust security measures across our CI/CD pipelines, access control mechanisms, network configurations, and data handling processes. Support ongoing compliance efforts and adapt security postures as the company scales.
• • **Reduce Toil and Improve Leverage:** Proactively identify repetitive, manual, or high-friction operational tasks. Strategically eliminate this toil through intelligent automation, the creation of effective abstractions, the development of new internal tooling, and the innovative application of AI technologies where they offer tangible benefits.
• • **Partner with Engineering Teams:** Act as a trusted technical partner to feature development teams. Provide expert guidance, help unblock development and deployment processes, assist in system improvements, and ensure that platform-level decisions are well-aligned with the practical needs and challenges faced by application developers.
• • This role offers a unique opportunity to work on challenging problems at the intersection of healthcare, finance, and technology, making a tangible difference in the lives of healthcare providers. You will be part of a mission-driven company dedicated to fairness and efficiency in a critical industry.