This job has expired

This position was posted on March 27, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!

Senior Principal/Senior Director - Software Delivery/Software Program Management

Fair Isaac Corporation

Job Overview

Location

Work from Home, United States

Job Type

Full-time

Full Job Description

📋 Description

• As a Senior Principal/Senior Director of Software Delivery/Software Program Management at FICO, you will play a pivotal role in ensuring the successful end-to-end delivery of Platform as a Service (PaaS) solutions that power critical business decisions for global enterprises in over 100 countries. Your leadership will directly impact the reliability, scalability, and timeliness of FICO’s analytics software, which underpins credit scoring, fraud detection, and lending systems used by major financial institutions worldwide.
• You will drive strategic software delivery initiatives by overseeing the full lifecycle management of complex PaaS products, aligning technical execution with business objectives, and fostering a culture of accountability, continuous improvement, and cross-functional collaboration across global engineering, product, and operations teams.
• Day to day, you will oversee and drive end-to-end product delivery lifecycle and release management for the Product organization, ensuring seamless coordination between development, QA, DevOps, and release teams to maintain predictable, high-quality software releases.
• You will manage complex products by coordinating across numerous technology teams, implementing standardized delivery practices, and optimizing workflows to eliminate bottlenecks and enhance efficiency in multi-cloud environments (AWS, Azure, Google Cloud).
• You will lead a highly technical product delivery team, aligning scope and release planning with strategic business goals, translating product roadmaps into actionable delivery plans while managing trade-offs between features, timelines, and resource constraints.
• You will take ownership of driving teams toward quality and on-time delivery by enforcing agile methodologies, company-defined delivery standards, and best practices, including sprint planning, PI planning, and release train coordination.
• You will proactively identify potential risks and obstacles impacting product roadmaps and release timelines, developing and executing dependency mapping and risk mitigation strategies to prevent delays and ensure resilience.
• You will establish and monitor KPIs to measure product delivery effectiveness, quality, and success — including lead time, deployment frequency, change failure rate, and mean time to recovery — using data-driven insights to continuously improve performance.
• You will facilitate a culture of continuous learning by conducting regular product retrospectives, capturing lessons learned, and refining delivery standards and processes to elevate team maturity and organizational capability.
• You will partner closely with senior technology leaders, agile release management teams, and product managers to solve complex delivery challenges, ensuring alignment between technical execution and market-driven innovation.
• You will leverage Atlassian tools such as Jira and Aha! to track progress, manage dependencies, and provide transparent reporting on release status, risks, and milestones to stakeholders at all levels.
• You will mentor and develop delivery talent, fostering a high-performing, inclusive team culture that values psychological safety, ownership, and relentless improvement — core to FICO’s values of acting like an owner, delighting customers, and earning respect.
• The team operates within FICO’s Software Product Organization, a world-class engineering and product division responsible for delivering mission-critical analytics platforms that enable digital transformation for Fortune 500 clients across banking, insurance, healthcare, and telecommunications.
• FICO is a global leader in analytics software, renowned for its FICO® Scores used by 90 of the top 100 U.S. lenders, fraud systems protecting 4 billion payment cards globally, and lending platforms underpinning 3/4 of U.S. mortgages — making your work directly impactful on global financial stability and consumer trust.
• In this role, you will have the opportunity to shape enterprise-scale delivery practices at a company ranked among the world’s top 100 software companies by revenue, working at the forefront of AI, machine learning, and optimization technologies applied to real-world business problems.
• You will grow your leadership expertise in scaling agile frameworks (SAFe preferred), managing multi-cloud PaaS delivery, and influencing organizational change — positioning you for continued advancement in technology leadership roles within a stable, innovative, and values-driven enterprise.

🎯 Requirements

• Strong background in full lifecycle delivery for PaaS products and operations, with proven experience managing complex software releases across multiple public cloud platforms (AWS, Azure, Google Cloud).
• Practical understanding and application of technical product delivery management and agile development lifecycles, including Scrum, Kanban, and scaled agile frameworks (SAFe certification preferred).
• Experience managing complex dependencies between cross-functional teams (development, QA, DevOps, security, product) to ensure timely and reliable software releases.
• Proficiency in identifying, assessing, and responding to technical risks and issues that impact delivery, with a track record of developing effective mitigation strategies.
• Collaborative style with exceptional facilitation and time management skills, able to juggle multiple priorities and drive alignment under tight deadlines.
• Results-oriented mindset with strong attention to detail, skilled in using Atlassian tools (Jira, Aha!) to track progress, manage backlogs, and report on delivery metrics.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent relevant experience.

🏖️ Benefits

• Highly competitive compensation with a targeted base pay range of $150,500 to $236,500, reflecting differences in candidate knowledge, skills, and experience.
• Inclusive culture rooted in FICO’s core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others — fostering psychological safety, belonging, and empowerment.
• Opportunity to make a meaningful impact by contributing to software that powers critical financial decisions globally, while developing professionally through challenging assignments and learning experiences.
• Engaging, people-first work environment offering work/life balance, employee resource groups, social events, and wellness initiatives to promote connection and well-being.
• Comprehensive benefits and rewards programs designed to support holistic employee health, financial security, and long-term career growth.

Skills & Technologies

AWS

Azure

Senior

Remote

Degree Required

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

Fair Isaac Corporation

Visit Website

About Fair Isaac Corporation

Fair Isaac Corporation, commonly known as FICO, is a global data analytics and decision management software company. FICO provides analytics and decision management software for financial services, telecommunications, health and government, and other industries. The company is best known for its FICO Score, a credit score widely used by lenders to assess credit risk. FICO's solutions help businesses make better decisions, improve operational efficiency, and increase profitability by leveraging data and advanced analytics. Their offerings include credit scoring, fraud detection, debt collection, and customer management tools, enabling clients to manage risk and drive growth.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.