Senior Product Manager

Hiya, Inc.

Job Overview

Location

London, UK

Job Type

Full-time

Full Job Description

📋 Description

• Lead end-to-end product ownership for AI-driven voice protection products at the intersection of telephony, AI, and consumer trust, serving 550M+ users and 800+ telecom partners globally.
• Engage directly with telecom operator customers (e.g., AT&T, BT, Virgin Media O2, Rogers) to uncover needs, translate ambiguity into clear product direction, and align on strategic priorities.
• Define and communicate a compelling product vision that balances user delight with commercial value for enterprise telecom clients.
• Work hands-on alongside engineering teams—setting priorities, prototyping ideas, and occasionally writing your own PRs—to drive execution with a builder mentality.
• Collaborate closely with Research teams to prioritize proprietary AI model training roadmaps for deepfake detection, fraud intent analysis, and voice AI agent development.
• Partner with Revenue teams to inform pricing strategies, support customer-facing meetings, and uncover monetization opportunities for voice protection products.
• Align with Legal teams to ensure product development adheres to evolving global telecom regulations and compliance frameworks.
• Work with Finance teams to build business cases, model product economics, and justify investment decisions based on ROI and market impact.
• Ruthlessly prioritize initiatives, say "no" to low-impact work, and ensure alignment across engineering, research, revenue, legal, and finance stakeholders.
• Embrace autonomy to chart your own path in a high-transparency environment where decisions are debated, committed to, and executed with urgency.
• Leverage AI tools daily to accelerate product discovery, prototyping, and decision-making, maintaining a hands-on relationship with the latest AI models and applications.
• Maintain deep technical fluency in AI and voice technologies, staying current with emerging innovations in conversational AI, audio intelligence, and telephony systems.
• Demonstrate ownership by taking responsibility for outcomes, embracing failure as a learning tool, and continuously improving processes and products.
• Live Hiya’s core values: Serve customers with a high bar for trust and quality; Own success and failure; Lead with conviction and commit fully; Improve even if it means changing course; Do, rather than observe.
• Operate in a fast-paced, startup-like environment with 40%+ year-over-year growth, where ambiguity is the norm and initiative is expected.
• Contribute to a global product used by major telecom operators across North America, Europe, and beyond, shaping the future of trusted voice communication.

🎯 Requirements

• At least one of: experience in product management at a venture-backed startup, being a founder or early employee in a startup with product involvement, or prior experience as a management consultant (MBB) with proven tech exposure
• Technical background, either through education or professional experience
• Strong sense of urgency in execution and ability to instill that urgency in cross-functional teams

🏖️ Benefits

• 25 days holiday plus bank holidays
• Salary sacrifice pension with 4% employer contribution
• Private medical, dental, and vision coverage through Vitality
• Life insurance equal to 2x salary
• $1,000 annual professional development budget
• WFH equipment stipend
• Onsite gym access (Fora)
• Lunch provided 3x per week via Deliveroo
• Charity donation matching up to $1,000/year

Skills & Technologies

Product Management

Senior

Onsite

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

AI Job Fit Analysis

Pro

See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.

Hiya, Inc.

Visit Website

About Hiya, Inc.

Hiya is a leading conversational phone intelligence company that helps businesses and consumers identify and block spam calls and texts. Their platform analyzes billions of calls and texts monthly to provide real-time insights and protection against unwanted communications. Hiya's technology is used by mobile carriers, device manufacturers, and app developers to enhance the user experience and combat fraud. They offer solutions for call blocking, caller identification, and reputation management, aiming to make phone calls safer and more trustworthy for everyone. The company operates in the telecommunications and cybersecurity industries, focusing on mobile security and communication integrity.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.