Senior Product Manager, Agentic AI

Jerry Technologies Inc.

Job Overview

Location

Raleigh, North Carolina

Job Type

Full-time

Full Job Description

📋 Description

• Lead end-to-end development of Jerry.ai’s AI platform and customer experiences, from roadmap definition to global rollout, focusing on automating car ownership processes using LLMs, agents, and internal APIs.
• Partner with engineering teams to design prompt strategies, evaluation frameworks, and guardrails that balance latency, cost, and accuracy in production AI systems.
• Serve as the primary technical translator between engineering and cross-functional teams, establishing AI best practices, platform standards, and clear communication channels for complex AI systems.
• Drive measurable improvements in answer quality, customer satisfaction, and automation rates through rigorous A/B testing, experimentation, and data-led iteration.
• Collaborate directly with OpenAI partners to evaluate, test, and deploy next-generation voice models and workflow automation capabilities integrated into the ChatGPT App.
• Own the strategic evolution of Jerry.ai’s AI-powered customer experience, moving beyond incremental optimizations to redefine how an entire $2T industry interacts with AI.
• Define and implement systematic methods to improve automation of inbound sales and service requests, which already exceed 70% of total volume, while maintaining high reliability and compliance.
• Translate technical concepts like API design and system architecture into accessible language for non-technical stakeholders across product, marketing, and operations.
• Operate as a systems thinker with deep familiarity in modern LLM deployments, including fine-tuning, RAG, agent orchestration, and human-in-the-loop feedback loops.
• Maintain a data-driven approach by using SQL to independently analyze product metrics, validate hypotheses, and uncover insights that inform product direction and AI model improvements.
• Build and scale production-grade AI products from strategic ideas, ensuring scalability, reliability, and regulatory alignment in a high-stakes consumer environment.
• Act as a builder who stays current with AI advancements—reading model release notes, prototyping custom workflows, and applying emerging capabilities to real customer problems.
• Champion an optimistic, solutions-oriented mindset focused on “how can we” rather than “why we can’t,” consistently pushing boundaries on automation and customer experience.
• Navigate complex technical tradeoffs in AI deployment, balancing performance, cost, safety, and user experience under tight production constraints.
• Work within a regulated environment where accuracy, transparency, and reliability in AI responses directly impact customer trust and financial outcomes.
• Collaborate with leaders in AI and engineering to pioneer new model capabilities within Jerry.ai’s super app ecosystem, which manages car insurance, financing, maintenance, and safety.
• Influence product direction by aligning AI capabilities with user needs, business goals, and technical feasibility across a platform serving over 5 million customers.

🎯 Requirements

• 4+ years of experience in technical product management or management consulting at a fast-paced startup
• Proven experience with modern LLM systems and deployment in regulated production environments
• Proficiency in SQL and demonstrated ability to use data to validate hypotheses and drive product decisions
• Track record of turning complex, strategic AI ideas into scalable, production-grade products

🏖️ Benefits

• Health, dental, and vision coverage
• Paid time off
• Paid parental leave
• 401(k) plan with employer matching
• Wellness benefits
• Equity grant opportunities

Skills & Technologies

Product Management

Senior

Onsite

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Jerry Technologies Inc.

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About Jerry Technologies Inc.

Jerry Technologies offers a mobile-first AI platform that automatically compares insurance quotes, refinances auto loans, and shops for home and renters coverage. Users submit photos of existing policies, and the app retrieves and compares rates from carriers to find lower premiums or better terms. The company earns commissions from insurers when policies are switched or originated through its platform, serving consumers seeking to reduce recurring auto and home expenses without manual comparison shopping.

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