
Job Overview
Location
Palo Alto, California
Job Type
Full-time
Category
Product Marketing Manager
Date Posted
April 7, 2026
Full Job Description
đź“‹ Description
- • As Senior Product Manager for AI Agents and Platform at Jerry Technologies Inc., you will lead the strategic evolution of the company’s AI-powered customer experience and internal automation systems, directly impacting how over 5 million users interact with car ownership services through intelligent, scalable AI solutions.
- • You will own one of the most strategic areas of the business: leveraging large language models, AI agents, and internal APIs to automate customer support, sales, and operational workflows — driving efficiency, accuracy, and user satisfaction at scale.
- • Day to day, you will lead end-to-end product development for Jerry’s AI-powered experiences, from defining roadmap and prioritizing features to overseeing rollout and post-launch optimization of conversational AI systems handling >70% of inbound sales and service via chat and SMS.
- • You will partner closely with engineers and prompt engineers to design and iterate on AI architectures, prompt strategies, evaluation frameworks, and safety guardrails, making data-informed tradeoffs between latency, cost, accuracy, and user experience in a regulated environment.
- • You will serve as the critical bridge between engineering and the broader organization, championing AI best practices, establishing platform standards, and enabling cross-team adoption of AI tools and processes through clear communication and leadership by example.
- • You will own and improve key performance metrics including answer quality, customer satisfaction (CSAT), automation rate, and escalation quality, using SQL-based analysis and experimentation to drive systematic, measurable improvements.
- • You will collaborate directly with OpenAI partners to evaluate emerging AI technologies — such as voice models and computer use agents — assessing their suitability for production use in a regulated insurance and automotive context.
- • You will continuously monitor and assess new model releases and AI capabilities, translating technical advancements into actionable product opportunities that align with Jerry’s mission to simplify car ownership.
- • You will work within a mission-driven, fast-paced startup culture backed by over $240M in funding, collaborating with passionate, egoless teammates who are committed to solving real-world problems through innovation in AI and product design.
- • In this role, you will deepen your expertise in applied AI product management, gain hands-on experience with cutting-edge LLM systems and AI agent frameworks, and develop leadership skills in guiding technical teams through ambiguous, high-impact innovation cycles.
🎯 Requirements
- • 4+ years of experience in technical product management, management consulting, data analytics, or operations at a fast-paced startup.
- • Proven ability to work comfortably in technical conversations about system architecture, API design, and prompt engineering, with the skill to translate complex AI concepts into clear, actionable plans for non-technical stakeholders.
- • Strong data-driven mindset, including proficiency in SQL and experience diving into data to answer product questions and inform decisions.
- • Demonstrated ownership of metrics and a track record of driving improvement through experimentation, optimization, and a bias for action — asking “how can we” rather than “if we can.”
- • Intrinsic motivation to stay current with AI advancements, including regularly reading model release notes and experimenting with AI tools and workflows independently.
- • Experience or strong interest in evaluating emerging AI technologies such as voice models, computer use agents, and multimodal systems for production suitability in regulated environments.
🏖️ Benefits
- • Comprehensive health, dental, and vision coverage for regular employees.
- • Paid time off, paid parental leave, and a 401(K) plan with employer matching.
- • Wellness benefits and access to equity opportunities as part of the total rewards package.
- • Opportunity to work on cutting-edge AI applications in partnership with OpenAI, including early access to emerging models and technologies.
- • Equity grants may be included in compensation, tied to performance, experience, and market conditions.
- • Support for reasonable accommodations during the application process and employment, reflecting Jerry.ai’s commitment to accessibility and inclusion.
About Jerry Technologies Inc.
Jerry Technologies offers a mobile-first AI platform that automatically compares insurance quotes, refinances auto loans, and shops for home and renters coverage. Users submit photos of existing policies, and the app retrieves and compares rates from carriers to find lower premiums or better terms. The company earns commissions from insurers when policies are switched or originated through its platform, serving consumers seeking to reduce recurring auto and home expenses without manual comparison shopping.
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