Job Overview
Location
San Francisco Bay Area
Job Type
Full-time
Category
Product Marketing Manager
Date Posted
May 16, 2026
Full Job Description
đź“‹ Description
- • Lead end-to-end development of Jerry.ai’s AI platform and customer experiences, from initial roadmap to global rollout, focusing on automating fragmented car ownership processes using LLMs and agent-based systems.
- • Partner with engineering teams to design prompt strategies, evaluation frameworks, and guardrails that balance latency, cost, and accuracy in production AI systems serving over 5 million customers.
- • Serve as the primary technical translator between engineering, design, and cross-functional teams, establishing AI best practices, platform standards, and scalable workflows for automated customer service and sales.
- • Drive systematic improvements in answer quality, customer satisfaction, and automation rates through rigorous A/B testing, data analysis, and iterative experimentation on AI-driven workflows.
- • Collaborate directly with OpenAI to evaluate and deploy next-generation voice models and workflow automation capabilities integrated into the ChatGPT App.
- • Own the strategic evolution of Jerry.ai’s AI-powered super app, which already automates more than 70% of inbound sales and service requests, expanding its capabilities across car insurance, financing, maintenance, and safety.
- • Define and implement AI platform standards that enable reliable, regulated deployment of LLM systems in a high-stakes consumer environment with strict compliance and user trust requirements.
- • Translate complex technical concepts about API design, model architecture, and agent behavior into clear, actionable product requirements for non-technical stakeholders across the organization.
- • Continuously monitor and analyze performance metrics using SQL to validate hypotheses, uncover optimization opportunities, and prioritize feature development based on data-driven insights.
- • Act as an intrinsically motivated technologist by staying ahead of emerging AI model releases, experimenting with new LLM capabilities, and building custom workflows to prototype next-generation features.
- • Maintain a systems-thinking approach by understanding and influencing end-to-end interactions between AI agents, internal APIs, user interfaces, and third-party services to create seamless customer experiences.
- • Champion a culture of optimistic problem-solving, focusing on “how can we” solutions to improve automation rates, reduce customer effort, and scale the platform across new verticals in the $2T car ownership market.
- • Work in a regulated production environment where AI decisions impact customer financial and safety outcomes, requiring precision, accountability, and ethical guardrails.
- • Contribute to building the first super app for car ownership, integrating Jerry.ai services directly into ChatGPT and pioneering new model capabilities that redefine how users interact with automotive services.
- • Own the product strategy for AI agents that handle complex, multi-step customer tasks—from insurance quotes to maintenance scheduling—using human-in-the-loop feedback loops to refine performance.
- • Balance technical tradeoffs between model performance, operational cost, and user experience to ensure scalable, high-quality automation at enterprise volume.
🎯 Requirements
- • 4+ years of experience in technical product management or management consulting at a fast-paced startup
- • Proven experience with modern LLM systems and production deployment of AI-powered customer experiences
- • Strong SQL skills and comfort using data to validate hypotheses and drive product decisions
- • Demonstrated ability to navigate technical tradeoffs and lead AI platform standards in a regulated environment
- • Track record of turning complex strategic ideas into scalable, production-grade products
- • Intrinsically motivated technologist with hands-on experience building custom AI workflows and tracking model release notes
🏖️ Benefits
- • Health, dental, and vision coverage
- • Paid time off
- • Paid parental leave
- • 401(k) plan with employer matching
- • Wellness benefits
- • Equity grants as part of total compensation package
About Jerry Technologies Inc.
Jerry Technologies offers a mobile-first AI platform that automatically compares insurance quotes, refinances auto loans, and shops for home and renters coverage. Users submit photos of existing policies, and the app retrieves and compares rates from carriers to find lower premiums or better terms. The company earns commissions from insurers when policies are switched or originated through its platform, serving consumers seeking to reduce recurring auto and home expenses without manual comparison shopping.
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