
Job Overview
Location
USA - Remote
Job Type
Full-time
Category
Product
Date Posted
May 7, 2026
Full Job Description
đź“‹ Description
- • The Senior Product Manager, Demand Activation at Credit Acceptance Corporation is a customer-centric advocate responsible for identifying and executing opportunities to enhance end-to-end customer experiences, drive satisfaction, and positively impact revenue growth and company goals.
- • Day to day, the role involves advocating for end users and stakeholders by empathizing with user needs, analyzing data to identify goals and KPIs, creating customer-first team environments, taking ownership of business results as a day-to-day decision maker, conducting research and competitive analysis, driving innovation, ensuring proper data usage for prioritization, collaborating with technical and design teams, translating product concepts into deliverables like user stories and epics, owning product delivery on time, on budget, and on strategy, recommending new technologies, setting vision and direction as a bridge between strategy and execution, championing end-to-end platform expertise, driving continuous improvement in product management processes, inspiring and developing others beyond the immediate team, and providing peer coaching to fellow Product Managers.
- • Credit Acceptance Corporation is an award-winning used car finance company with a world-class culture shaped by dedicated team members, known for its stable financial history, great products, and recognition as a Great Place to Work. The Support teams operate in a dynamic environment promoting flexibility and autonomy while collaborating with diverse professionals to comply with standards, exceed customer expectations, and drive innovation toward the company’s Big, Hairy, Audacious Goals.
- • In this role, the individual can learn to become a domain expert in customer-centric product strategy, master data-driven decision making to improve KPIs, develop transformational leadership skills by influencing without authority, gain deep expertise in end-to-end platforms and their business impact, refine product management processes through documentation and review, and grow as a mentor and visionary who bridges strategy and execution while driving innovation and continuous improvement in a supportive, values-driven culture.
🎯 Requirements
- • College degree or recent equivalent experience in a related field
- • Minimum 5 years of experience as a Product Manager or related position
- • Hands-on experience managing all stages of the product life cycle
- • Experience working according to Agile principles, sprint-based approaches
- • Proficiency with standard MS productivity tools (Office, Visio, and Project), web analytics and pathing tools (e.g. Google Analytics, Adobe Suite, Tea Leaf, Real Story), collaboration tools (e.g. Mural, Miro), Product management (e.g. Jira, Rally, etc.)
- • Ability to travel 25% of the time
🏖️ Benefits
- • Excellent benefits package that includes 401(K) match
- • Adoption assistance
- • Parental leave
- • Tuition reimbursement
- • Comprehensive medical/dental/vision coverage
Skills & Technologies
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About Credit Acceptance Corporation
Credit Acceptance Corporation is a Michigan-based auto finance company founded in 1972. It provides financing programs to automobile dealers that enable them to sell vehicles to consumers, regardless of credit history. The company purchases consumer loans originated by dealers under its Portfolio and Purchase Programs, then services these receivables. Credit Acceptance operates across the United States and reports financial results through its Consumer Loan segment. The company generates revenue primarily through interest and fees on its portfolio of automobile loans.
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