Job Overview
Location
London - The River Building HQ
Job Type
Full-time
Category
HR & Recruiting
Date Posted
May 28, 2026
Full Job Description
đź“‹ Description
- • Lead a global team of researchers to transform complex user insights into product strategies while building AI-powered research tools for the future.
- • Drive product strategy by partnering with Design, Product Management, and Strategy leaders to turn ambiguous user problems into insights that move core product metrics.
- • Join the global Research team within Studio, Deliveroo’s design community, working across DoorDash, Deliveroo, and Wolt brands to shape end-to-end consumer experiences in 40+ international markets.
- • Develop leadership and technical expertise by mentoring senior researchers, architecting scalable research systems, and leading hands-on multi-method research projects.
🎯 Requirements
- • Proven leadership capability: Significant experience hiring, managing, and developing senior researchers within high-performing teams.
- • Mastery of the research craft: Deep and wide expertise across qualitative and quantitative research methodologies, tools, and analyses.
- • Strategic cross-functional partnership: Proven ability to build trusted relationships with Design, Product, and Strategy leaders to influence long-term product roadmaps.
- • A leverage-first mindset: Demonstrated success building systems, frameworks, or tools that scale research impact across an entire business unit.
- • Comfort with ambiguity: Exceptional ability to navigate fast-moving, dynamic environments and bring structure to complex problem spaces.
- • Nice to have: Marketplace experience in high-growth consumer tech or complex, three-sided marketplace environments.
- • Nice to have: Practical experience building or implementing LLM-powered tools, prompt workflows, or automated research pipelines.
🏖️ Benefits
- • Solve meaningful problems at real scale by working on a complex, always-on marketplace that impacts millions every day.
- • See your impact fast through a low-hierarchy, high-ownership environment that enables quick shipping, testing, and iteration of ideas.
- • Grow through challenge and ownership by taking on big, ambiguous problems with strong support to accelerate your career.
- • Benefit from a culture built for builders: high standards, collaboration, flexible working, and continuous learning opportunities.
- • Access to global collaboration across DoorDash and Wolt teams, unlocking new possibilities as part of one global team post-acquisition.
Skills & Technologies
About Deliveroo Holdings plc
Deliveroo operates an online food-delivery marketplace connecting consumers with restaurants and grocery retailers through a logistics network of riders. Founded in 2013 in London, the platform processes orders via mobile and web, manages dispatch, and provides data analytics to partners. Revenue comes from commissions, delivery fees, and subscription memberships. It serves urban markets across Europe, Asia-Pacific, and the Middle East, holding licenses as a technology intermediary and courier service provider.
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