Senior Software Engineer (Full-Stack, Backend-leaning)

📋 Description

• • At Jerry.ai, we're not just building software; we're revolutionizing how everyday Americans manage their most significant assets: their cars and homes. We are seeking a Senior Software Engineer with a strong backend leaning to join our dynamic, remote-first team. If you thrive in an environment where your ideas can be rapidly prototyped, built, and shipped, and where you can see the immediate impact of your work on millions of users, then Jerry.ai is the place for you. We are a fast-growing, profitable company that has experienced 60x revenue growth in the last five years and is poised to scale from 5 million to 50 million users. This is a unique opportunity to join a mission-driven company tackling a $5 trillion problem end-to-end.
• • As a Senior Software Engineer, you will play a pivotal role in shaping the future of our platform. You'll be instrumental in building and scaling automation systems that handle complex insurance servicing tasks, from policy endorsements and cancellations to document uploads and reinstatements. Your work will directly contribute to reducing policy cancellations, improving renewal rates, and ensuring our users always have the best coverage. We operate on fast sprint cycles, with engineers averaging the ability to ship new automations in just 1-2 weeks, allowing for rapid iteration and immediate value delivery.
• • You will be responsible for composing robust backend business logic that drives these automations, meticulously respecting complex insurance carrier rules and regulations. This involves designing and implementing sophisticated backend pipelines responsible for synchronizing customer policy data, delivering timely and critical alerts to users, and powering seamless, intuitive re-shopping experiences. Furthermore, you will optimize and scale our internal tools, akin to an in-house DocuSign for servicing, with the goal of minimizing agent intervention to near zero, thereby enhancing efficiency and customer satisfaction.
• • Collaboration is key at Jerry.ai. You will work closely with product managers, data scientists, and engineering operations teams to proactively anticipate customer churn and implement strategies to improve customer retention. Our remote-first, global team operates asynchronously, with a strong emphasis on clear communication through tools like Asana and Slack, and minimal, highly focused meetings. You will also contribute to the continuous improvement of our backend systems, APIs, and microservice architecture, ensuring scalability, reliability, and maintainability.
• • The business has grown significantly, leading to a strategic refactoring of major parts of our codebase. You will be at the forefront of this effort, simplifying legacy systems, rebuilding core user flows, and establishing a solid foundation for the next three years of our platform's growth. This is an opportunity to leave your mark on a rapidly evolving product and contribute to its long-term success.
• • Our tech stack is modern and efficient, featuring TypeScript across both frontend and backend, with Nest.js and Next.js for backend and frontend frameworks, respectively. We utilize React and React Native with Expo for our mobile applications. Our API layer is built on GraphQL, and our data infrastructure includes Postgres, DynamoDB, Clickhouse, and Redis. We leverage AWS for our cloud infrastructure, employing microservices and containerized services on ECS and EKS, with asynchronous processing handled by Lambda.
• • The culture at Jerry.ai is defined by curiosity, collaboration, and a shared commitment to excellence. Engineers here are empowered to take ownership, move fast, and see the direct impact of their contributions. Unlike many organizations, we foster an environment where mistakes are viewed as learning opportunities, not reasons for blame. As one engineer shared, 'I once caused a bug that wasted $20K in AWS costs, but no one blamed me. They only cared about how to prevent it next time.' This reflects our commitment to psychological safety and continuous improvement. You'll find talented, ego-less, and genuinely kind individuals who are passionate about solving real-world problems and building a revolutionary product that's disrupting a massive market.
• • You will experience a flexible, fast-moving, and highly collaborative culture where innovation is encouraged, your voice is heard, and the impact of your work is immediate. This is not just another coding job; it's a chance to tackle meaningful challenges, learn constantly, and grow alongside exceptionally talented peers in a supportive and engaging remote environment. We believe in leading by example, with high standards and a collective drive to avoid settling for 'just okay.'