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Senior Software Engineer - Grafana Databases, Managed Services | UK | Remote

Job Overview

Location

United Kingdom (Remote)

Job Type

Full-time

Category

Software Engineering

Date Posted

April 14, 2026

Full Job Description

đź“‹ Description

  • • Senior Software Engineer role focused on operating and evolving Grafana Cloud’s next-generation database infrastructure, including 100+ multi-cloud WarpStream clusters powering metrics, logs, and traces at massive scale.
  • • Day-to-day responsibilities include operating production systems, diagnosing cross-layer failure modes, designing safe upgrade strategies, improving observability and automation, partnering with database and platform teams, serving as primary on-call escalation, and managing vendor relationships.
  • • Part of the newly formed Managed Services team within Grafana Labs’ Databases department, operating in a remote-first, open-source culture with global collaboration and a focus on transparency, autonomy, and trust.
  • • Opportunity to deepen expertise in distributed systems, Kubernetes, storage engines, and streaming infrastructure while influencing reliability, scalability, and operational excellence across Grafana Cloud’s core observability stack.

🎯 Requirements

  • • 6+ years of engineering experience in SRE, platform, production, infrastructure, or distributed systems roles.
  • • Experience operating distributed systems in production (e.g., Kafka, Redpanda, WarpStream, Postgres, ClickHouse, Snowflake, or Cassandra).
  • • Strong Kubernetes experience in AWS, GCP, or Azure, with familiarity in infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
  • • Solid understanding of distributed systems design and large-scale system trade-offs.
  • • Proficiency in at least one programming language (Go preferred).
  • • Working knowledge of Linux internals, networking, cloud storage, and performance/scaling behavior.
  • • Experience in blameless incident response and writing high-quality post-incident reviews.
  • • Clear communicator capable of autonomous work and cross-team collaboration.

🏖️ Benefits

  • • 100% remote role with eligibility restricted to UK time zones.
  • • Access to company-funded AI coding assistants (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro) with budget for tooling.
  • • 30 days annual leave per year, including 3 reserved Grafana Shutdown Days for team disconnection.
  • • Restricted Stock Units (RSUs) providing ownership in Grafana Labs’ success.
  • • Global annual leave policy and balanced on-call coverage across regions to ensure ~12 daylight hours of coverage daily.
  • • Transparent communication, innovation-driven culture, open-source roots, empowered teams, and approachable leadership.

Skills & Technologies

Go
PostgreSQL
Cassandra
AWS
Azure
Senior
Remote

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About Raintank Inc.

Raintank Inc., operating as Grafana Labs, is the open-source company behind the Grafana observability platform. It develops and maintains Grafana dashboards, Loki for logs, Tempo for traces, Mimir for metrics, and Grafana Cloud services, providing scalable monitoring and analytics for DevOps, SRE, and engineering teams worldwide. Grafana Labs supports on-prem and SaaS deployments with enterprise-grade features and commercial support.

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