Senior Software Engineer - SRE

Socure Inc.

Job Overview

Location

Hybrid - US

Job Type

Full-time

Full Job Description

📋 Description

• Own end-to-end design, operation, and continuous improvement of highly available, scalable AWS infrastructure for mission-critical production systems.
• Design, deploy, and maintain Kubernetes platforms using Amazon EKS in production environments with a focus on reliability and scalability.
• Implement and enforce infrastructure-as-code using Terraform and GitOps principles to ensure consistent, auditable, and repeatable deployments.
• Build and operate CI/CD pipelines using GitHub Actions and ArgoCD to enable safe, fast, and automated software releases.
• Establish and maintain robust observability systems using Datadog or similar tools to monitor infrastructure, Kubernetes clusters, and application performance through metrics, logs, traces, and alerting.
• Define and operationalize SLIs and SLOs to drive reliability decisions, reduce toil, and proactively prevent incidents rather than react to them.
• Lead incident response efforts including root cause analysis, post-mortem documentation, and implementation of long-term remediations to prevent recurrence.
• Automate operational tasks through production-quality code written in Go or Python to eliminate manual toil and improve system resilience.
• Troubleshoot complex, multi-layer issues across Kubernetes networking, storage, scheduling, and underlying AWS services.
• Raise operational standards by documenting best practices, improving runbooks, and promoting engineering discipline across teams.
• Collaborate with software engineering teams to embed reliability practices into the development lifecycle and ensure systems are designed for observability and resilience from inception.
• Maintain strong security posture across cloud infrastructure by applying IAM best practices, network segmentation, and compliance controls.
• Continuously evaluate and improve system performance, cost efficiency, and fault tolerance under high-traffic and high-stakes conditions.
• Contribute to on-call rotations and be accountable for system uptime, latency, and error rates across Socure’s identity verification platform.
• Translate observability data into actionable operational improvements that directly impact system reliability and customer trust.
• Work in a hybrid environment with expectations for in-office collaboration in the U.S. while maintaining remote flexibility as needed.

🎯 Requirements

• Deep AWS expertise including networking, compute, IAM, scaling, and security
• Strong hands-on experience managing infrastructure at scale using Terraform
• Very strong Kubernetes fundamentals and production experience operating Amazon EKS
• Ability to write clean, production-quality code in Go or Python
• Proven experience building and operating CI/CD pipelines with GitHub Actions and ArgoCD
• Hands-on experience with Datadog or similar observability tools for infrastructure, Kubernetes, and APM monitoring

🏖️ Benefits

• Equal opportunity employer with no discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
• Accommodations available during application, interview, or onboarding process upon request
• Opportunity to work on mission-critical identity trust infrastructure impacting businesses, governments, and millions of users daily
• Collaborative environment with high bar for engineering excellence and ownership

Skills & Technologies

Python

AWS

Kubernetes

Terraform

GitHub

DevOps

Senior

Hybrid

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Socure Inc.

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About Socure Inc.

Socure Inc. provides digital identity verification and fraud prevention software for financial services, fintech, e-commerce and government clients. The platform applies machine learning and graph-based analytics to link and validate identity elements in real time, detecting synthetic identities, account takeover and document fraud. It integrates via APIs and SDKs for onboarding, KYC/AML compliance and transaction monitoring, aiming to reduce false positives and manual reviews while improving approval rates for legitimate users worldwide.

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