Job Overview
Location
Remote, USA
Job Type
Full-time
Category
Software Engineering
Date Posted
June 14, 2026
Full Job Description
đź“‹ Description
- • Serve as a technical subject matter expert (SME) for PTC’s PLM solutions in presales engagements, leading technical validation and alignment of customer needs with PTC’s product offerings.
- • Deliver tailored demonstrations, multi-day evaluations, and proof-of-concepts to showcase the technical value and fit of PTC solutions for enterprise customers.
- • Collaborate closely with sales teams to drive technical closure of qualified sales opportunities and support the transition from pre-sales to implementation and ongoing support phases.
- • Manage and nurture customer relationships throughout the pre-sales cycle, advocating for customer interests and resolving issues promptly to ensure high satisfaction and loyalty.
- • Act as a trusted advisor by providing expert technical guidance grounded in industry knowledge, enterprise transformation trends, and deep understanding of PTC’s platform and capabilities.
- • Identify new business opportunities within existing accounts and collaborate with internal teams to expand software adoption and drive annual recurring revenue (ARR) growth.
- • Capture and communicate market feedback on evolving customer needs, product gaps, and emerging requirements to influence future product development and roadmap priorities.
- • Ensure technical solution fit is validated against customer strategic priorities, operational workflows, and implementation feasibility across manufacturing, engineering, IT, and service processes.
- • Maintain up-to-date expertise in enterprise PLM software, implementation methodologies, and governance frameworks to effectively advise customers and internal stakeholders.
- • Support the end-to-end customer journey by bridging technical understanding between sales, implementation, and support teams to ensure seamless customer onboarding and retention.
🎯 Requirements
- • 8+ years of experience as a technical SME supporting enterprise PLM software
- • Enterprise software implementation and governance knowledge
- • Product development, engineering, IT, manufacturing, or service process knowledge
- • University degree in Engineering, Computer Science, or equivalent
- • PTC solutions knowledge and experience preferred
- • Ability to work remotely within Eastern or Central time zones
🏖️ Benefits
- • Opportunity to shape and refine the technical landscape within the organization
- • Mentorship from seasoned architects and developers to accelerate professional growth
- • Dynamic, innovative environment that encourages continuous learning, experimentation, and career advancement
- • Eligibility for medical, dental, and vision insurance
- • Eligibility for paid time off, sick leave, tuition reimbursement, 401(k) with employer match, and flexible spending accounts
- • Eligibility for employee share purchase program (ESPP) and potential participation in equity programs
Skills & Technologies
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About PTC Inc.
PTC Inc. develops enterprise software for product lifecycle management, computer-aided design, augmented reality, Internet of Things, and service lifecycle management. Its platforms, including Creo, Windchill, ThingWorx, and Vuforia, help manufacturers design, operate, and service physical products in global markets. Founded in 1985, the company serves aerospace, automotive, electronics, industrial machinery, and medical device industries worldwide, enabling digital transformation through connected data, predictive analytics, and mixed-reality interfaces that bridge engineering, manufacturing, and field service workflows.
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