Job Overview
Location
Remote, USA
Job Type
Full-time
Category
Software Engineering
Date Posted
June 14, 2026
Full Job Description
đź“‹ Description
- • Serve as a technical subject matter expert (SME) for PTC’s PLM solutions in presales engagements, leading technical validation and articulation of value propositions aligned with customer needs and strategic priorities.
- • Qualify and validate technical requirements to ensure solution fit, and deliver tailored demonstrations, multi-day evaluations, and proof-of-concepts using PTC’s product suite.
- • Collaborate closely with sales teams to drive technical closure of qualified opportunities, providing expert guidance throughout the pre-sales cycle.
- • Manage end-to-end customer relationships during pre-sales, advocating for customer interests and resolving issues promptly to ensure high satisfaction and retention.
- • Act as a trusted advisor by providing expert technical advice grounded in industry knowledge, enterprise transformation trends, and deep familiarity with PTC’s solutions.
- • Support the transition from pre-sales to implementation by ensuring clear handoff of technical requirements, customer context, and implementation plans.
- • Capture and communicate market feedback on evolving customer needs, product gaps, and emerging requirements to influence future product development and roadmap priorities.
- • Drive adoption and expansion of PTC solutions by identifying upsell and cross-sell opportunities within existing accounts and collaborating with internal teams to grow annual recurring revenue (ARR).
- • Maintain up-to-date expertise in enterprise PLM software, including implementation methodologies, governance frameworks, and integration patterns across engineering, manufacturing, and service processes.
- • Engage with diverse customer stakeholders including engineering, IT, operations, and executive leadership to align technical solutions with business outcomes.
- • Contribute to thought leadership by participating in industry events, customer workshops, and internal knowledge-sharing initiatives to elevate PTC’s market presence.
- • Ensure technical accuracy and consistency in all customer-facing materials, presentations, and proposals.
- • Work remotely within Mountain or Pacific time zones, coordinating across U.S.-based sales teams and customers.
🎯 Requirements
- • 8+ years of experience as a technical SME supporting enterprise PLM software
- • Enterprise software implementation and governance knowledge
- • Product development, engineering, IT, manufacturing, or service process knowledge
- • University degree in Engineering, Computer Science, or equivalent
- • PTC solutions knowledge and experience preferred
- • Ability to work remotely within Mountain or Pacific time zones
🏖️ Benefits
- • Opportunity to shape and refine the technical landscape within the organization
- • Mentorship from seasoned architects and developers to accelerate professional growth
- • Dynamic, innovative environment that encourages continuous learning, experimentation, and career advancement
- • Eligibility for medical, dental, and vision insurance
- • Paid time off and sick leave
- • 401(k) contributions with employer match
- • Employee share purchase program (ESPP) for discounted PTC stock
- • Tuition reimbursement
- • Flexible spending accounts
- • Life insurance and disability coverage
- • Commuter subsidy (for office-assigned employees)
Skills & Technologies
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About PTC Inc.
PTC Inc. develops enterprise software for product lifecycle management, computer-aided design, augmented reality, Internet of Things, and service lifecycle management. Its platforms, including Creo, Windchill, ThingWorx, and Vuforia, help manufacturers design, operate, and service physical products in global markets. Founded in 1985, the company serves aerospace, automotive, electronics, industrial machinery, and medical device industries worldwide, enabling digital transformation through connected data, predictive analytics, and mixed-reality interfaces that bridge engineering, manufacturing, and field service workflows.
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