Senior/Staff/Principal Product Manager (ACF)

📋 Description

• • As a Senior/Staff/Principal Product Manager at Skylight, you will drive the strategy, planning, execution, and stakeholder management for digital products that help government agencies deliver better public services, working at the intersection of product strategy, change management, enablement, and service delivery.
• • You will own user adoption as a first-class outcome by defining and tracking success metrics, leading onboarding and training, identifying risks, establishing feedback loops, and supporting organizational change to ensure sustainable adoption beyond project completion.
• • You will lead cross-functional teams of researchers, designers, engineers, and subject matter experts to translate user and government partner needs into product strategy, vision, roadmap, and backlog, managing scope and priorities from concept to scalable solutions.
• • You will facilitate team ceremonies, write and prioritize user stories, build release plans, and collaborate closely with government teams to transfer digital skills and navigate bureaucratic challenges while ensuring compatibility with existing systems.
• • Skylight is a digital consultancy at the forefront of a civic movement to reinvent how government serves families, patients, and the public through design and technology, operating as a team of public interest technologists committed to meaningful work that drives real impact.
• • In this role, you will deepen your expertise in lean product principles, human-centered design, participatory research, and agile methodologies while advancing your ability to balance technical execution with stakeholder alignment in complex, resource-constrained environments.
• • You will grow your impact by enabling federal teams with documentation, training, and mentoring so improvements endure beyond the contract, all while working in a mission-driven culture that values equity, collaboration, and public good.