Senior Team Leader, Data Reliability Engineering

Rocket Mortgage, LLC

Job Overview

Location

Remote - Michigan

Job Type

Full-time

Full Job Description

📋 Description

• Lead an engineering team focused on improving the reliability, observability, recoverability, and operational maturity of enterprise data platforms.
• Define and enforce reliability standards for databases, data warehouses, data pipelines, storage systems, compute resources, and supporting infrastructure.
• Establish operational expectations for monitoring, alerting, logging, incident response, change management, backup/recovery, disaster recovery, patching, access controls, service ownership, and operational readiness.
• Develop and implement metrics to measure platform health, data freshness, data quality, recovery readiness, incident trends, operational risk, compliance alignment, and business impact.
• Conduct current-state assessments of data systems, data flows, operational processes, observability tooling, access patterns, and reliability gaps across enterprise environments.
• Translate assessment findings into executable roadmaps that enhance platform stability, data trust, security alignment, and operational predictability.
• Support and lead migration and modernization initiatives involving on-premise systems, AWS, Snowflake, and other enterprise data platforms.
• Build durable operating mechanisms including reliability reviews, service health reviews, incident post-mortems, operational readiness reviews, risk assessments, roadmap reviews, and executive reporting.
• Develop senior technical talent and establish a scalable leadership structure to grow the Data Reliability Engineering function over time.
• Ensure alignment of data infrastructure practices with enterprise security, compliance, auditability, and operational control standards.
• Influence cross-functional teams to prioritize reliability improvements and translate technical initiatives into measurable business outcomes.
• Drive the adoption of data reliability practices such as data lineage, reconciliation, pipeline observability, and data incident management across the organization.
• Champion operational excellence by embedding structured processes for incident response, change control, and lifecycle management within data infrastructure teams.

🎯 Requirements

• 10+ years of experience in data infrastructure, database engineering, data platform engineering, cloud infrastructure, site reliability engineering, or related technical disciplines.
• 5+ years of experience leading engineering teams responsible for production systems, databases, data platforms, infrastructure platforms, or reliability engineering.
• Strong understanding of enterprise data infrastructure including databases, data warehouses, pipelines, storage, compute, backup/recovery, resiliency, and production operations.
• Experience improving reliability practices across complex production environments, including observability, monitoring, incident response, change management, disaster recovery, and lifecycle management.
• Experience establishing service health metrics, data reliability metrics, operational maturity indicators, and executive-level reporting.
• Strong understanding of enterprise security, compliance, access management, auditability, operational controls, and infrastructure standards.

🏖️ Benefits

• Eligible for an annual bonus and incentives.
• Medical, dental, and vision benefits.
• 401K retirement plan.
• Paid-time off.
• Comprehensive health and well-being support for team members and their families.
• Career growth opportunities and collaboration with industry professionals.

Skills & Technologies

PostgreSQL

AWS

Senior

Remote

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Rocket Mortgage, LLC

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About Rocket Mortgage, LLC

Rocket Mortgage, LLC, formerly operating as Quicken Loans, is a Detroit-based residential mortgage lender. Founded in 1985, it provides home purchase, refinance and home-equity loans through a fully digital application, underwriting and closing process. The company serves clients in all 50 U.S. states via its Rocket Mortgage online platform and a network of loan officers, and it is the nation’s largest retail mortgage originator by volume.

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