Job Overview
Location
Remote - US
Job Type
Full-time
Category
HR & Recruiting
Date Posted
June 26, 2026
Full Job Description
📋 Description
- • Own the end-to-end onboarding and ramp program for Solutions Engineers, covering platform depth, demo certification, discovery methodology, and technical objection handling, while tracking KPIs to accelerate time-to-readiness.
- • Design and maintain a continuous technical learning program that keeps Solutions Engineers current with product updates, competitive shifts, and messaging changes, partnering with Product and Product Marketing to operationalize new releases into field-ready training.
- • Build, manage, and refresh the Solutions Engineer certification framework, including standards for demo quality, technical discovery, and RFx readiness, using AI roleplay tools like LetterAI to scale practice and coaching bi-annually.
- • Develop programs that equip Solutions Engineers with enterprise-grade technical differentiation, industry-specific context, and deep knowledge of ERP systems (e.g., SAP) and procurement integrations to win complex deals.
- • Leverage Gong call intelligence, competency assessments, and win/loss data to identify gaps in technical delivery, narrative quality, and demo effectiveness, then design and deploy targeted interventions to close those gaps.
- • Serve as the primary connective tissue between Solutions Engineering leadership, Product Marketing, Product, and RevOps to ensure enablement initiatives are tightly aligned with GTM strategy, product launches, and competitive priorities.
- • Define and track both leading indicators (demo certification pass rates, call quality scores, competitive win rates, early-stage conversion) and lagging indicators (win rate, deal velocity, ACV) to quantify the impact of enablement programs on revenue outcomes.
- • Collaborate with cross-functional teams to translate product roadmap changes into actionable training content, ensuring Solutions Engineers are prepared to articulate value, handle objections, and outperform competitors in technical evaluations.
- • Implement scalable learning pathways that combine structured curriculum, hands-on practice, and performance feedback loops to build technical confidence and consistency across the Solutions Engineering organization.
- • Utilize data-driven insights to refine certification criteria, update training modules, and prioritize enablement efforts based on real-world deal outcomes and customer feedback.
- • Maintain up-to-date knowledge of enterprise procurement technology landscapes, including integration points with ERP systems and procurement evaluation cycles, to ensure enablement content remains relevant and impactful.
- • Drive adoption of AI-powered coaching tools and learning platforms to enhance scalability, consistency, and effectiveness of technical enablement across a distributed, high-growth team.
- • Partner with Sales Leadership to align enablement goals with revenue targets, ensuring Solutions Engineers are equipped to accelerate deal velocity and increase average contract value through superior technical demonstrations.
- • Continuously iterate on enablement programs based on feedback from Solutions Engineers, leadership, and performance data to ensure programs remain agile, responsive, and results-oriented.
🎯 Requirements
- • 4–7+ years of experience in technical pre-sales enablement, solutions engineering, or a closely related GTM role in a high-growth SaaS environment
- • Deep understanding of the Solutions Engineering function, including how SEs prepare for technical evaluations and what differentiates great demos from average ones
- • Proven experience building certification programs, technical learning journeys, and demo readiness frameworks
- • Hands-on experience with tools like Gong, LMS platforms, and AI roleplay tools (e.g. LetterAI)
- • Strong data orientation and ability to pull insights from call intelligence and performance data to inform program design
- • Excellent communication, cross-functional influence, and project management skills
🏖️ Benefits
- • Start-up equity
- • Full health, vision & dental coverage
- • Team building events
- • Flexible PTO
- • Apple equipment plus home office budget
- • 401k plan
Skills & Technologies
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About Zip
Zip provides the world's leading agentic procurement orchestration platform, helping businesses manage spend from initial intake to final payment. Their comprehensive suite of products, including Intake-to-Procure, Procure-to-Pay, Supplier Onboarding, and AI Procurement Concierge, streamlines complex purchasing processes. Zip serves a broad spectrum of clients, from startups to enterprises across various industries like technology and financial services, empowering procurement, finance, and legal teams to gain control and efficiency. The platform is designed to facilitate smarter spending and mitigate risk, leveraging embedded AI capabilities for decision-making and driving cross-functional efficiency by integrating with existing tech stacks, a feature beneficial for distributed teams. Notably, Zip is trusted by over 1,030 global leaders, demonstrating its significant impact on optimizing business operations.
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