Semperis Ltd. logo

Senior Technical Writer

Job Overview

Location

Dallas, TX

Job Type

Full-time

Category

Writing

Date Posted

February 26, 2026

Full Job Description

đź“‹ Description

  • • Join Semperis, a rapidly growing cybersecurity company recognized by Inc. 5000 as one of America's Fastest-Growing Cybersecurity Companies, and a multi-year Inc. Best Workplace awardee. We are a Force for Good, starting with being a great place to work, fostering an environment where employees feel valued, supported, and empowered to do their best work. Our employee experience is rooted in purpose, growth, and balance.
  • • As a Senior Technical Writer at Semperis, you will play a pivotal role in translating complex computer software solutions into clear, concise, and accurate technical documentation. You will be instrumental in ensuring our customers can effectively understand and utilize our cutting-edge products.
  • • This role demands a self-motivated individual with a passion for tackling new challenges and an adaptability to a fast-paced, rapid development environment. Your advanced communication skills and ability to collaborate positively within a team will be essential to your success.
  • • You will be responsible for the end-to-end lifecycle of technical product documentation for multiple Semperis products. This includes researching, writing, reviewing, and maintaining high-quality content that empowers our users.
  • • A key aspect of your role will involve deep engagement with our engineering teams. You will conduct in-depth interviews with developers and subject matter experts (SMEs) to gain a thorough understanding of product technology and gather critical information for documentation.
  • • Developing and maintaining a profound understanding of our products and how our customers use them is paramount. This deep product knowledge will enable you to create documentation that is not only technically accurate but also highly relevant and user-centric.
  • • You will be the guardian of documentation usability, meticulously verifying content against the actual product to ensure accuracy, completeness, and ease of understanding. This hands-on approach guarantees that our documentation reflects the real-world application of our software.
  • • Adherence to established technical documentation standards is crucial. You will ensure all content meets our quality benchmarks and style guides, maintaining consistency across the entire documentation suite.
  • • Proactively identify contradictions, technical omissions, and inaccuracies within existing and new documentation. Your keen eye for detail will help us maintain the integrity and reliability of our technical information.
  • • You will actively participate in and conduct technical reviews of documentation. This collaborative process ensures consistent quality and accuracy across all published materials, fostering a culture of continuous improvement.
  • • Contribute significantly to the evolution of our technical documentation practices. This includes helping to set standards, developing new procedures, and championing best practices to enhance the efficiency and quality of our documentation development processes.
  • • Collaborate effectively with your peers to refine and improve documentation development workflows. Your input will be vital in increasing overall efficiency and elevating the quality of our product documentation.
  • • You will be responsible for reviewing, editing, and proofreading materials to ensure grammatical correctness, clarity, and adherence to style guidelines.
  • • As a Senior Technical Writer, you will have the opportunity to mentor and lead less experienced writers. This includes providing guidance, sharing your expertise, and helping to develop their skills, contributing to the growth of the entire documentation team.
  • • This role requires a strong command of help authoring, online documentation publishing, and desktop publishing tools, ensuring you can leverage the latest technologies for content creation and delivery.
  • • A solid understanding and practical application of agile software development methodologies and source control systems are essential for seamless integration with our development teams.
  • • You will work independently with limited supervision, demonstrating initiative and the ability to manage your workload effectively.
  • • Excellent oral communication, presentation, and conflict-resolution skills are vital for interacting with global teams and stakeholders.
  • • Effectively communicate and collaborate with a diverse team of developers and SMEs located across the globe, fostering strong working relationships and ensuring clear information exchange.
  • • Embrace challenges as growth opportunities and value a healthy balance between work and life. You'll be part of a global team on the front lines of cybersecurity innovation, where curiosity, integrity, and initiative are celebrated.
  • • This position operates under a hybrid work model for candidates residing within 45 miles of our Dallas, TX office, requiring a balance of onsite and remote work days to foster collaboration and flexibility.

🎯 Requirements

  • • 10+ years of demonstrated technical writing experience documenting complex software applications.
  • • Exceptional writing, editing, and organizational skills with meticulous attention to detail and an inquiring mind.
  • • Proven ability to comprehend, explain, and document intricate technical concepts and formulate targeted questions to identify documentation gaps.
  • • Demonstrated proficiency in help authoring, online documentation publishing, and desktop publishing tools, with specific experience using MadCap Flare.
  • • Strong understanding and practical experience with agile software development methodologies and source control systems (e.g., Git).

🏖️ Benefits

  • • Competitive salary and comprehensive health, dental, and vision insurance.
  • • Generous paid time off (PTO) and company holidays.
  • • Opportunities for professional development, training, and career advancement.
  • • A dynamic and collaborative work environment within a leading cybersecurity company.
  • • Hybrid work model offering flexibility for employees residing near company offices.
  • • Recognition as a Great Place to Work and a commitment to employee well-being and work-life balance.

Skills & Technologies

Git
Senior
Remote

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About Semperis Ltd.

Semperis provides identity-driven cyber resilience for hybrid and multi-cloud environments, specializing in Microsoft Active Directory and Azure AD. Its platform automates threat detection, response, and recovery for identity systems, enabling organizations to prevent, detect, and remediate attacks like ransomware and identity compromise. The company offers real-time monitoring, forensic analysis, and disaster recovery capabilities to ensure continuous business operations. Founded by security experts, Semperis serves enterprises and government agencies worldwide, helping them secure critical identity infrastructure against evolving cyber threats. Solutions include Directory Services Protector, Purple Knight, and Forest Recovery.

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