Job Overview
Location
Toronto, ON
Job Type
Full-time
Category
Writing
Date Posted
April 11, 2026
Full Job Description
đź“‹ Description
- • Senior Technical Writer at Relayfi Inc. shaping in-product voice and customer experience to drive clarity, adoption, and product usage for a digital banking platform serving self-made business owners.
- • Own and evolve UI copy across onboarding flows, tooltips, error states, and feature education; conduct customer interviews; partner with Product Design and Marketing to align messaging; build writing guidelines and frameworks; collaborate cross-functionally to support business goals.
- • Part of a fast-growing Product Marketing team at Relay, a mission-driven fintech company focused on replacing financial guesswork with real visibility for small business owners to turn hard work into lasting success.
- • Opportunity to establish scalable content systems, influence product design through language, measure impact via KPIs, and grow into a strategic role that directly impacts customer understanding, activation, and long-term product success.
Skills & Technologies
About Relayfi Inc.
Relayfi is a fintech company that provides a platform for managing and optimizing financial workflows for businesses. Their solution focuses on automating accounts payable and receivable processes, offering features such as invoice processing, payment execution, and reconciliation. By integrating with existing accounting systems, Relayfi aims to reduce manual effort, minimize errors, and improve cash flow management for its clients. The company operates within the business process automation and financial technology sectors, serving a range of industries that require efficient financial operations.
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