Job Overview
Location
Remote
Job Type
Full-time
Category
Customer Success
Date Posted
April 22, 2026
Full Job Description
đź“‹ Description
- • Manage a personal book of high-value players as their primary contact at Bluff, serving as the key relationship driver for VIP customers in a fast-growing crypto iGaming environment
- • Execute the VIP playbook through onboarding, retention, lossback delivery, reactivation, and bespoke offers while working a 24/7 rotation to ensure top players always have access to a knowledgeable account manager
- • Join Playlink, an innovative iGaming company revolutionizing betting and gaming through crypto-focused products like sportsbook and casino experiences, with a mission to deliver effortless, personalized entertainment at scale
- • Develop deep expertise in VIP player management, commercial decision-making based on player NGR, and real-time behavioral analytics while contributing insights that shape product and retention strategies
Skills & Technologies
About Superduper Inc.
Superduper is a San Francisco–based AI infrastructure company that provides an open-source Python framework for integrating machine-learning models and real-time data pipelines directly into existing databases. Its platform enables developers to deploy, manage and monitor AI applications without moving data, supporting popular databases like MongoDB, PostgreSQL and Snowflake. The company focuses on simplifying production-grade AI workflows, offering features such as model versioning, vector search and live inference, and targets data teams and software engineers seeking to embed generative AI capabilities into enterprise applications while maintaining data governance and security.
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