Service Technician, Frankfurt (m/f/d)

📋 Description

• • Join Lucid Motors, a pioneering force in luxury electric and sustainable mobility, as a Service Technician in Frankfurt. We are at the forefront of introducing captivating, luxury electric vehicles designed to elevate the human experience and redefine the future of mobility. Our mission is to lead this new era by returning to the fundamentals of great design, where every decision serves the individual and the environment, freeing us from convention to define our own experiences.
• • As a Service Technician, you will play a critical role in ensuring our groundbreaking vehicles operate at peak performance. You will be responsible for the comprehensive diagnosis, meticulous maintenance, and expert repair of Lucid Motors vehicles, with a strong emphasis on Battery Electric Vehicles (BEVs).
• • This role demands an 'anything is possible' attitude, coupled with drive and determination. If you possess a proven track record in working with BEVs, a capacity for rapid learning, a relentless pursuit of perfection, and thrive in a dynamic, fast-paced environment, we encourage you to apply.
• • Your primary responsibilities will include performing in-depth diagnostics to identify and resolve complex issues across various vehicle systems. You will conduct routine maintenance services according to Lucid's stringent standards, ensuring the longevity and optimal functionality of our luxury electric cars.
• • A key aspect of this role is the ability to impart your technical expertise. You will be expected to demonstrate and share learned technical skills and knowledge with colleagues, fostering a culture of continuous learning and development within the service team.
• • Effective and accurate documentation is paramount. You will work closely with our proprietary software to meticulously record all interactions with customer vehicles, including diagnostic findings, repairs performed, and parts used. This ensures transparency, traceability, and supports our commitment to exceptional customer service.
• • Maintaining a high level of technical proficiency is essential. This includes a deep understanding of high voltage systems, general automotive electrical systems, and the specific intricacies of electric vehicle powertrains.
• • Collaboration and communication are vital for success. You will work efficiently with other members of the service team, including service consultants and managers, to ensure seamless workflow and timely resolution of customer concerns.
• • Adherence to correct procedures for documenting repair orders is mandatory, ensuring all work is accurately recorded for billing, warranty, and quality control purposes.
• • You will also be expected to support the mobile service team when needed, demonstrating flexibility and a willingness to adapt to evolving operational requirements. This may involve working remotely or traveling to customer locations to provide essential service.
• • A passion for sustainable transportation and a desire to contribute to the transformation of the automotive industry are core to Lucid's ethos. We seek individuals who are not only skilled technicians but also advocates for a cleaner, more sustainable future.
• • Your ability to communicate technical information clearly, both verbally and in writing, will be crucial when interacting with colleagues and potentially customers. You will also need to be proficient in basic computer applications, including Microsoft Office, and capable of quickly learning our specialized Dealer Management System (DMS) software.
• • This role requires a valid driver's license and fluency in German, with a basic understanding of English being beneficial for internal communications and access to global technical resources.
• • We are building a community of innovators who are driven to make a significant impact. By joining Lucid Motors, you will be part of an organization that values ingenuity, collaboration, and a shared vision for the future of luxury mobility. You will have the opportunity to work alongside some of the most accomplished minds in the industry, contributing to the development and support of vehicles that are intuitive, liberating, and designed for tomorrow.
• • This position offers the chance to grow your expertise in cutting-edge electric vehicle technology within a company that is setting new benchmarks for performance, design, and sustainability. Your contributions will directly impact the customer experience and the success of Lucid Motors in the European market.