Service Technician, Torrance (2nd shift)

📋 Description

• • Join Lucid Motors, a pioneering force in luxury electric and sustainable mobility, and play a pivotal role in shaping the future of transportation as a Service Technician for our 2nd shift operations in Torrance, CA.
• • At Lucid, we are dedicated to creating captivating, luxury electric vehicles that redefine the human experience, pushing the boundaries of space, performance, and intelligence. Our vehicles are designed to be intuitive, liberating, and forward-thinking, embodying the next era of mobility.
• • As a Service Technician, you will be at the forefront of this revolution, responsible for the comprehensive diagnosis, meticulous maintenance, and expert repair of Lucid Motors vehicles. This role demands a deep passion for sustainable transportation and the ability to creatively problem-solve within a dynamic and fast-paced service environment.
• • You will be expected to develop and maintain a high level of expertise in both High Voltage (HV) and Low Voltage (LV) electric vehicle systems, as well as general automotive mechanical and electrical systems. This includes staying current with the latest advancements and technologies in the EV sector.
• • A key responsibility will be the accurate and thorough documentation of all customer vehicle interactions. This involves diligently following correct repair order documentation procedures, adhering to principles like 'The Three C's' (Concern, Cause, Correction), and effectively utilizing our software suite to ensure all work performed is completely and precisely recorded.
• • Collaboration and communication are vital. You will work closely with a diverse team of service professionals, including Service Advisors and Managers, fostering a cohesive and efficient workflow. Clear and effective communication with customers is also paramount, ensuring they are informed and confident in the service provided to their vehicles.
• • This role offers a unique opportunity to not only hone your technical skills but also to share your knowledge. You will be encouraged to demonstrate and teach learned technical skills and insights to other team members, contributing to the overall growth and expertise of the service department.
• • A keen attention to detail is essential for ensuring the highest quality of workmanship and for creating positive, memorable client experiences. Every interaction, from diagnosis to final delivery, should reflect Lucid's commitment to excellence.
• • While primarily based in Torrance, this position may require flexibility. You will have the ability to work remotely and support the mobile service team as needed, providing essential technical assistance wherever it is required.
• • You will be entrusted with diagnosing and repairing a wide range of mechanical and electrical issues, from basic maintenance to complex major repairs. This requires a systematic approach to problem-solving and a strong understanding of automotive systems.
• • A core expectation of this role is to achieve and maintain ASE certifications within 6-8 months of your hire date. Lucid Motors is committed to supporting your professional development and will reimburse the costs associated with successful completion of these certifications.
• • You will be responsible for performing routine inspections, preventative maintenance, and diagnostic tests to identify potential issues before they become major problems.
• • This role involves working with advanced diagnostic equipment and tools specific to electric vehicles, requiring a willingness to learn and adapt to new technologies.
• • You will contribute to maintaining a clean, organized, and safe work environment, adhering to all company safety protocols and procedures.
• • Other duties as assigned will ensure you are a versatile and valuable member of the service team, contributing to the overall success of Lucid's service operations.
• • This is a critical role in ensuring our customers receive exceptional service, reinforcing Lucid's reputation for innovation, luxury, and reliability in the electric vehicle market.
• • Embrace the opportunity to be part of a company that is not just building cars, but defining the future of luxury mobility. Your contributions will directly impact customer satisfaction and the growth of the Lucid brand.