Servicetechniker Gewerbemaschinen (m/w/d) - Region Zürich

📋 Description

• • As a dedicated Servicetechniker Gewerbemaschinen (m/w/d) for the Zurich region, you will be an integral part of Miele Professional's commitment to delivering exceptional service and support for our high-quality commercial machinery.
• • Miele Professional is a distinguished leader in providing sophisticated commercial equipment and economically viable solutions across a spectrum of industries, including comprehensive textile and laundry care, dishwashing, and hygienic reprocessing.
• • In this highly autonomous role, you will be entrusted with the critical responsibilities of commissioning new Miele Professional devices, performing essential maintenance and service operations, and executing timely repairs for our valued commercial clientele.
• • Your primary work environment will be on-site at customer locations, which will encompass a diverse range of businesses such as hotels, restaurants, healthcare facilities, and other professional establishments that rely on Miele's robust machinery.
• • You will operate from your own dedicated Miele company vehicle, equipped to support your daily tasks and ensuring you have the necessary tools and resources at your disposal.
• • Your assignments will be efficiently managed through a system of electronically transmitted and telephonically confirmed customer orders, allowing you to plan and execute your service routes effectively.
• • A key aspect of your role will be serving as the primary technical point of contact for our customers.
• • This involves not only resolving technical challenges but also proactively advising clients on the optimal use and maintenance of their Miele Professional equipment.
• • You will be responsible for providing clear and concise instructions to customers, ensuring they understand the operational nuances and best practices for their machinery.
• • This role demands a proactive approach to problem-solving, requiring you to diagnose issues accurately and implement effective solutions to minimize downtime for our clients.
• • You will play a crucial role in maintaining customer satisfaction by ensuring the reliable performance and longevity of Miele Professional machines.
• • Your expertise will contribute directly to the operational efficiency and success of businesses that depend on Miele's advanced technology.
• • The ability to work independently, manage your time effectively, and prioritize tasks will be paramount to your success in this field-based position.
• • You will be expected to maintain detailed records of service calls, repairs, and customer interactions, contributing to our internal knowledge base and service improvement initiatives.
• • This position offers a unique opportunity to become a specialist in Miele Professional's cutting-edge technology, working with state-of-the-art equipment.
• • You will be empowered to make decisions on the spot, leveraging your technical acumen and customer service skills to deliver outstanding results.
• • The role requires a commitment to upholding Miele's reputation for quality, reliability, and unparalleled customer care.
• • By ensuring the seamless operation of our clients' machinery, you will directly contribute to their business continuity and profitability.
• • You will be an ambassador for the Miele brand, building strong relationships with customers through your professionalism and technical expertise.
• • This is more than just a repair job; it's about providing comprehensive solutions and building lasting partnerships with businesses across the Zurich region.
• • Your daily interactions will involve a blend of technical diagnostics, hands-on repair work, customer consultation, and administrative tasks related to service reporting.
• • You will be expected to stay updated on product developments and technical advancements within the Miele Professional range to provide the most current and effective support.
• • The self-directed nature of this role allows for significant personal responsibility and the opportunity to shape your own work schedule within the framework of customer needs and business objectives.
• • Ultimately, you will be instrumental in ensuring that Miele Professional continues to be the preferred choice for commercial clients seeking dependable and high-performance machinery solutions.