Servicetechniker/in – Gewerbemaschinen (m/w/d) - Region Chur / Graubünden

📋 Description

• • Join Miele Professional, a leading innovator in high-quality technical solutions for professional textile and laundry care, commercial dishwashing, and hygienic and medical reprocessing. We serve businesses and institutions that prioritize unwavering quality, safety, and service continuity.
• • As a Service Technician for Commercial Machinery, you will be the face of Miele Professional in the Chur / Graubünden region, ensuring our cutting-edge equipment operates flawlessly for our valued clientele.
• • Your primary responsibility will be the on-site commissioning, meticulous maintenance, and expert repair of Miele Professional devices. This hands-on role requires a deep understanding of electro-technical systems and a commitment to upholding Miele's renowned standards of excellence.
• • You will receive and manage service orders electronically, ensuring efficient scheduling and timely execution of your duties. This digital workflow is integral to our operational efficiency and your success.
• • Adherence to stringent quality, safety, and documentation standards is paramount. You will be responsible for ensuring all work performed meets Miele's rigorous specifications and complies with relevant industry regulations.
• • A key aspect of your role involves providing technical consultation and clear, concise instruction to end-users. You will empower our customers to operate their Miele equipment effectively and safely, fostering strong relationships and ensuring optimal performance.
• • You will serve as the primary technical point of contact for our customers, building trust and rapport through your expertise, professionalism, and dedication to resolving any issues promptly and effectively.
• • Your operational base will be your Miele service vehicle, which you will manage and utilize for all customer visits according to the planned deployment schedule. This mobile workstation is equipped to support your diverse range of tasks.
• • This role offers a unique opportunity to work with advanced technology in a dynamic professional environment. You will be instrumental in maintaining the high level of service that Miele Professional is known for, directly contributing to customer satisfaction and loyalty.
• • We are looking for a proactive individual who can independently diagnose and resolve technical challenges, demonstrating a keen eye for detail and a methodical approach to problem-solving.
• • Your ability to adapt to different customer environments and equipment types will be crucial. Each day presents new opportunities to apply your technical skills and learn about the diverse applications of Miele Professional machinery.
• • You will play a vital role in the lifecycle of our products, from initial setup to ongoing support, ensuring that our customers achieve maximum value and efficiency from their Miele investments.
• • This position requires a strong sense of responsibility and a commitment to delivering exceptional service, reflecting Miele's core values of quality, reliability, and customer focus.
• • You will be an integral part of a dedicated team, collaborating with colleagues and support staff to ensure seamless service delivery across the region.
• • The opportunity to represent a premium brand like Miele in a technically demanding and customer-facing role is a significant aspect of this position. Your contributions will directly impact the reputation and success of Miele Professional in Switzerland.
• • We encourage a proactive approach to identifying potential issues and implementing preventative maintenance measures to minimize downtime for our clients.
• • Your technical expertise will be valued, and you will have the opportunity to continuously expand your knowledge base with Miele's latest innovations and technologies.
• • This role is ideal for a technically skilled individual who thrives on problem-solving and enjoys direct interaction with customers, ensuring their operational needs are met with the highest level of professionalism and efficiency.
• • You will be empowered to make decisions in the field, leveraging your technical acumen to provide the best possible solutions for our customers.
• • The remote nature of the role, based within the Chur / Graubünden region, offers autonomy and the chance to manage your own schedule effectively, while remaining a key part of our national service network.
• • Your commitment to excellence will be recognized and rewarded within a company that values its employees and their contributions to our ongoing success.