Servicetechniker/in – Gewerbemaschinen - Oberwallis (m/w/d) 100%

📋 Description

• • Join Miele Professional, a leading innovator in high-quality technical solutions for professional textile and laundry care, commercial dishwashing, and hygienic and medical reprocessing. We serve businesses and institutions that prioritize quality, safety, and service continuity, and we are seeking a dedicated Servicetechniker/in – Gewerbemaschinen (Service Technician – Commercial Machinery) to join our team in Oberwallis, Switzerland.
• • In this vital role, you will be the face of Miele Professional for our valued clients, responsible for the complete lifecycle of our advanced machinery at their locations. Your primary duties will encompass the expert commissioning of new equipment, ensuring it is installed and configured to meet the highest operational standards. This involves meticulous setup, calibration, and initial testing to guarantee optimal performance from day one.
• • A significant part of your responsibility will be the proactive and reactive maintenance of Miele Professional devices. You will conduct scheduled preventative maintenance checks to identify and address potential issues before they impact operations, thereby maximizing uptime and client satisfaction. When issues arise, you will be the first point of contact for troubleshooting and repair, diagnosing complex technical problems and implementing effective solutions with precision and efficiency.
• • You will receive service orders electronically, managing your daily schedule and routes effectively to ensure timely responses to client needs. This requires excellent organizational skills and the ability to prioritize tasks in a dynamic environment. Adherence to stringent quality, safety, and documentation standards is paramount. You will meticulously record all service activities, ensuring compliance with Miele's rigorous protocols and regulatory requirements.
• • Beyond technical expertise, you will serve as a trusted technical advisor to our customers. This involves providing clear and concise technical guidance, instructing users on the proper operation and care of the machinery, and answering any questions they may have. Building strong, professional relationships with clients is key to your success, fostering trust and ensuring they feel supported and valued.
• • You will operate independently, utilizing your assigned Miele service vehicle to travel to customer sites within the Oberwallis region. This autonomy requires a high degree of self-management, reliability, and a commitment to representing Miele Professional with the utmost professionalism. Your ability to work independently, coupled with strong problem-solving skills, will be crucial in resolving on-site challenges.
• • This role is integral to maintaining Miele Professional's reputation for excellence. By ensuring our clients' machinery operates flawlessly, you directly contribute to their operational success and reinforce our commitment to superior service. You will be empowered to make critical decisions on-site, leveraging your technical knowledge to provide the best possible outcomes for our customers. Your work will directly impact client retention and satisfaction, making you a key player in our continued growth and success in the Swiss market. The opportunity to work with cutting-edge technology in a supportive and professional environment makes this a rewarding career path for a skilled technician.