Twilio Inc. logo

Social Media Specialist

Job Overview

Location

Remote - US

Job Type

Full-time

Category

Marketing

Date Posted

April 14, 2026

Full Job Description

đź“‹ Description

  • • Join Twilio’s Corporate Communications team as a Social Media Specialist to build community and increase brand awareness for a global leader in customer engagement platforms.
  • • Create compelling, on-brand content showcasing customers, capabilities, and culture; manage social channels including LinkedIn, Instagram, Facebook, X, and help launch TikTok; execute editorial calendars and campaigns; manage employee advocacy programs; engage with technical developers, consumers, and business decision makers daily; collaborate with stakeholders on campaigns, product releases, and events; create content for top executives; analyze data to prove program growth; experiment with new tactics; and partner with the Employee Brand team to tell Twilion stories externally.
  • • Twilio shapes the future of communications with a remote-first culture, empowering millions of developers and hundreds of thousands of businesses worldwide. The company values connection, global inclusion, and innovation, using AI to streamline hiring while ensuring every decision is made by real Twilions. Your career is in your hands as you contribute to revolutionizing how the world interacts.
  • • In this role, you’ll sharpen your storytelling, data-driven content strategy, and community-building skills while gaining hands-on experience with emerging platforms like TikTok. You’ll learn to translate complex ideas into concise, impactful messages, lead employee advocacy initiatives, and measure social impact—positioning you for growth in corporate communications, digital marketing, or brand strategy within a fast-moving, innovative tech environment.

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About Twilio Inc.

Twilio Inc. provides cloud-based communications platforms that enable developers to integrate voice, messaging, video, email, and authentication into applications via APIs. Founded in 2008, the company offers programmable services for SMS, voice calls, WhatsApp, email, and IoT connectivity, serving enterprises, startups, and communication service providers globally. Twilio operates a pay-as-you-go model, allowing customers to scale usage without managing underlying telecom infrastructure. The company is headquartered in San Francisco, California, and trades on the New York Stock Exchange under the symbol TWLO.

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