Software Architect, Reliability Engineering

📋 Description

• • As Twilio’s next Reliability Architect, you will drive the technical strategy, vision, and outcomes for Twilio’s Reliability Engineering organization, ensuring products are reliable worldwide and guiding engineering teams on best practices for designing, building, and operating resilient systems.
• • Day to day, you’ll partner with senior technical leaders to set reliability strategy, influence company-wide architectural decisions, lead the design and implementation of scalable solutions using Kubernetes, AWS, and Terraform, ensure integrity across the service lifecycle through fault-tolerant architectures and incident response, collaborate with product teams to convert reliability risks into actionable designs, establish reliability practices, mentor engineers, and track emerging SRE and cloud best practices to introduce pragmatic innovations at scale.
• • Twilio is a remote-first company shaping the future of communications, empowering millions of developers to craft personalized customer experiences for hundreds of thousands of businesses globally, with a strong culture of connection, global inclusion, and innovation where your career is in your hands.
• • In this role, you can learn and achieve leadership in large-scale systems design, deepen expertise in cloud-native reliability practices, influence Twilio’s technical vision across organizations, mentor and grow technical talent, and drive systemic improvements that enhance availability, performance, resilience, and cost efficiency at a global scale.